11 documents
Cloud Service Agreement (CSA) - Standard by Common Paper
Velmurgan-Santhanam
The document outlines a Terms of Service agreement for B2B SaaS products, allowing businesses to define use terms, subscription details, fees, and obligations. It can be used by companies to establish clear service terms, define payment and subscription practices, and outline legal responsibilities between the service provider and customer. This agreement helps manage user expectations and protect both parties in terms of data usage, warranties, limitations of liability, and confidentiality. It provides a structured framework for managing access and use of cloud-based services, especially useful for companies needing a scalable solution to govern multiple customer interactions efficiently.
Cloud Service Order Form - for Cloud Service Agreement & SLA - Standard by Common Paper
Velmurgan-Santhanam
The Cloud Service Agreement document can be used to outline the terms and conditions governing the use of cloud services provided by a company to a customer. It includes important information such as the framework terms, subscription details, payment process, auto-renewal conditions, use limitations, technical support options, and other legal provisions like intellectual property rights, indemnification obligations, and security policies. The document ensures that both parties are aware of their rights and obligations regarding the cloud services, facilitating clear communication and setting expectations for service delivery and payment terms.
Data Processing Agreement (DPA) - standard by Common Paper
Velmurgan-Santhanam
This Data Processing Agreement (DPA) is a legal document that specifies the terms and conditions under which a Provider processes the personal data of a Customer. It can be used to define the roles and responsibilities of both parties concerning data processing, including the use of subprocessors, security measures, and compliance with applicable data protection laws like GDPR. The agreement covers data transfer protocols, security incident responses, auditing rights, and the deletion of personal data. It serves to ensure accountability and protect personal data compliance, and it facilitates legal clarity and protection in data processing activities between the involved parties.
Mutual NDA - Standard by Common Paper
Velmurgan-Santhanam
This Mutual Non-Disclosure Agreement (MNDA) document outlines the terms for the protection and use of confidential information shared between two parties. It specifies that the parties agree not to disclose confidential information to third parties except under specific conditions. The document establishes the obligations of the receiving party in maintaining the confidentiality of the disclosed information, including reasonable measures for protection and exceptions to confidentiality obligations. It also details terms for required legal disclosures, termination of the agreement, return or destruction of information, proprietary rights, and the legal jurisdiction for resolving disputes. The MNDA is used to ensure sensitive information is kept confidential during discussions and potential transactions.
Letter of Intent - Standard by Common Paper
Velmurgan-Santhanam
This document serves as a template for creating a non-binding Letter of Intent (LOI), which outlines the mutual intentions and excitement for a future agreement between two parties. It includes sections for specifying the product, its functionality, fees, and launch date, although these sections are optional. The document provides instructions for filling out required fields, choosing confidentiality options, and setting up the agreement. It is intended to assist in negotiations and is non-binding except for the confidentiality provisions. It serves as a preliminary step before entering into a definitive, legally binding agreement.
Business Associate Agreement - Standard by Common Paper
Velmurgan-Santhanam
This document is a Business Associate Agreement (BAA), which can be used to establish the responsibilities and obligations between a Provider and a Company regarding the handling and protection of Protected Health Information (PHI) under HIPAA regulations. The BAA outlines stipulations for safeguarding PHI, permissible uses and disclosures, breach notification requirements, and compliance obligations for both parties. It provides a framework for ensuring that PHI is appropriately managed when shared with subcontractors, addressing issues like subcontracting permissions, data offshoring, and data de-identification. The BAA serves to ensure both parties maintain compliance with HIPAA privacy and security rules while outlining the processes for handling breaches and facilitating individual requests related to PHI.
Software License Agreement - Standard by Common Paper
Velmurgan-Santhanam
This legal document outlines the terms and conditions governing the use of a software product between a provider and customer. It defines key business terms, licensing specifics, customer obligations, payment processes, and limitation of liabilities. The document can be used to formalize software licensing agreements, providing a structured framework for both parties to understand their rights, responsibilities, and the scope of use of the software. It includes details on subscription and pilot periods, fees, payment processes, auto-renewal policies, permitted uses, and confidentiality obligations. Additionally, it addresses indemnification, warranties, disclaimers, and limitations of liability, offering protection and delineating liabilities for both parties in various potential scenarios.
Service Level Agreement (SLA) - Standard by Common Paper
Velmurgan-Santhanam
This Service Level Agreement (SLA) is used to specify the standards and commitments for cloud service availability and support response times. It defines target uptime and target response times for service requests, and outlines the calculation methods for uptime and response times. The document details remedies such as service credits which customers can claim if the provider fails to meet these targets, and how to request such credits. It also sets the limitations of service credits, conditions for possible termination of a service agreement, and establishes exclusive remedies for failure to meet performance targets. Additionally, definitions of key terms like "Available Minutes" and "Service Credit" are included to clarify the conditions. This document ensures accountability and outlines recourses available to customers in case of service disruptions.
Design Partner Agreement by Common Paper
Velmurgan-Santhanam
The Common Paper Design Partner Agreement can be used to formalize the relationship between a technology provider and a design partner for the development and improvement of a product. It outlines the terms under which the partner can access and use the product, provide feedback, and participate in a development program. The agreement specifies key elements like the product description, program obligations, effective date, term duration, governing law, chosen courts, fees, and confidentiality. It also details termination terms, intellectual property rights, and general provisions to ensure clear expectations and legal protections for both parties involved.
Professional Services Agreement - Standard by Common Paper
Velmurgan-Santhanam
The document provides a framework for a Professional Services Agreement which incorporates a Statement of Work (SOW) detailing the services to be performed between a specified Provider and Customer. This legal document outlines the terms and conditions under which the provider delivers professional services and potentially produces deliverables. It specifies obligations related to fees, intellectual property rights, confidentiality, indemnification, and dispute resolution. The agreement can be used to legally bind parties to perform services, handle intellectual property and third-party materials, manage changes through Change Orders, and ensure compliance with privacy and security policies. The document also sets out the procedures for termination and survival of certain provisions, payment terms, as well as the respective responsibilities and liabilities of each party.