728 Dispute resolution Contracts
Letter for repaying debt to your energy supplier
GitLaw Import Account
This template letter is designed for an individual to formally request a more affordable debt repayment plan from their energy supplier. It allows the customer to outline their personal circumstances and propose a revised weekly payment rate, citing the energy regulator's requirements for fair consideration. The aim is to negotiate a manageable repayment agreement.
Letter to switch energy supplier if you have a prepayment meter
GitLaw Import Account
This letter template is for a customer with a prepayment meter who wishes to switch energy suppliers despite having an outstanding debt. It asserts the customer's right to switch under the Debt Assignment Protocol (DAP) for debts under £500 and clarifies data sharing requirements for the switch.
Letter to complain about energy mis-selling
GitLaw Import Account
This template provides a straightforward letter for consumers to formally complain about an energy contract they believe was mis-sold. It guides the user to explain the reasons for their complaint and requests a written response from the energy supplier.
Letter to get a loan fee refunded when the loan hasn't been received
GitLaw Import Account
This template letter helps a consumer request a refund of a loan arrangement fee from a lender. It is used when the loan has not been provided within six months, citing the Consumer Credit Act 1974 as the legal basis for the refund. The letter demands the refund of the fee, minus administrative costs, within 14 days.
Letter to ask for a refund or alternative when a package holiday is changed
GitLaw Import Account
This letter template helps you request a refund or an alternative package holiday when your booked trip has undergone significant changes. It references the Package Travel and Linked Travel Arrangements Regulations 2018 to support your claim.
Letter to ask to be placed on list of unsecured creditors
GitLaw Import Account
This template is a letter for an individual to send to the administrators of a company that owes them money. It formally requests to be added to the list of unsecured creditors, detailing the debt and providing proof of claim. This helps ensure the creditor's claim is registered during the administration process.
Letter to complain about a holiday
GitLaw Import Account
This letter template is designed for a consumer to formally complain to a holiday provider about an unsatisfactory package holiday. It helps outline common issues such as misrepresentation of facilities or location and seeks compensation under relevant consumer protection regulations. The template guides the user in detailing their complaints and requesting a resolution.
Letter to make a claim for equal liability from a credit provider
GitLaw Import Account
This letter template helps a consumer claim equal liability from their credit provider for a faulty item purchased using a credit card. It invokes Section 75 of the Consumer Credit Act 1974, holding the credit provider jointly and severally liable for the merchant's breach of contract. The letter requests the credit provider to offer the same solution as previously sought from the merchant.
Letter to complain about a phone, TV or internet bill
GitLaw Import Account
This letter template helps a consumer formally complain to a service provider about an incorrect phone, TV, or internet bill. It outlines the issue, requests a revised bill, and informs the provider of the intent to escalate the complaint to a telecommunications ombudsman if not resolved within 8 weeks.
Letter to complain about the poor standard of a service
GitLaw Import Account
This template is a formal letter for a consumer to complain about a service that was not performed with reasonable care and skill. It references the Consumer Rights Act 2015 and allows the consumer to request a repair of faults or a refund for the poor service. The letter outlines the issues encountered and sets a deadline for a response or remedy.