This Service Level Agreement (SLA) defines the terms for uptime and response time commitments by a provider for a cloud service. It outlines the calculation methods for uptime and response time, and specifies remedies, such as service credits, if the provider fails to meet the targeted metrics. Customers can use this document to understand their rights and how to claim credits if service levels are not met. The SLA also includes definitions of key terms and sets limitations on service credits. Additionally, it provides conditions under which the customer may terminate the agreement.

The Common Paper standard Design Partner Agreement can be used to establish a formalized legal relationship between a technology provider and a design partner. This agreement allows the design partner to gain early access to the provider's product, participate in its development through regular feedback, and receive potential benefits such as discounts or recognition. The agreement outlines key legal terms including confidentiality, intellectual property rights, fees, and terms of termination, ensuring both parties have clearly defined roles, responsibilities, and protections.

This document is a Mutual Non-Disclosure Agreement (MNDA) which facilitates the exchange of confidential information between two parties. It can be used to protect sensitive information that parties wish to share for a specified purpose. The agreement stipulates the terms under which information can be shared and obliges the receiving party to use the information only for the specified purpose, not disclose it to unauthorized third parties, and to protect it with reasonable care. The MNDA also outlines exceptions, such as information that is publicly available or independently developed, and describes processes for the destruction or return of confidential information upon termination of the agreement. It includes legal provisions around governing law and jurisdiction and allows for equitable relief in case of a breach.

This document is a template for Terms of Service designed for Business-to-Business (B2B) Software as a Service (SaaS) products hosted on a web page, requiring user consent via a click-through agreement. It outlines the terms under which a company or individual may access and use the SaaS product, including subscription terms, fees, user responsibilities, and limitations. It contains customizable fields and drafting notes for creating specific agreements per the provider's needs before hosting the clickthrough agreement online. It can be used by SaaS companies to establish clear usage policies, set liability limits, and define mutual rights and obligations with their customers.

This legal document serves as a comprehensive Software License Agreement between a provider and a customer. It includes an Order Form outlining key business terms, software access details, license limits, fees, payment processes, and auto-renewal conditions. The document governs the use of the software during a subscription period, details mutual responsibilities, restrictions, and indemnification obligations. It also specifies procedures for license termination, confidential information protection, dispute resolution, and compliance verification. The contract can be used to define and formalize the legal relationship and responsibilities between the software provider and the customer, ensuring both parties are aware of their obligations and the terms under which the software can be used, maintained, and supported.

This legal document is a Business Associate Agreement (BAA) used to define the obligations and responsibilities between a Provider and a Company regarding the handling of Protected Health Information (PHI) under HIPAA. It sets out terms for breach notification, subcontracting, offshoring, de-identification, and aggregation of PHI. The document provides a framework for maintaining the privacy and security of PHI, ensuring compliance with HIPAA, and specifies procedures for notifying breaches and mitigating risks. It serves as an important tool for entities engaged in healthcare services to manage their legal obligations concerning the use and protection of PHI.

This Professional Services Agreement provides a comprehensive framework for delivering services, including key terms, conditions, and responsibilities of both Provider and Customer. It specifies the scope of services, deliverables, payment terms, intellectual property rights, termination conditions, and mutual representations and warranties. It establishes confidentiality obligations, dispute resolution mechanisms, and indemnification protocols. The document can be used to formalize the contractual relationship between a service provider and a client, setting clear expectations and legal protections for both parties throughout the term of the engagement.

This legal document is a Partnership Agreement that establishes the terms of collaboration between two parties, referred to as Company and Partner. The document can be used for setting clear expectations and responsibilities between the parties, including promotional activities, payment obligations, and trademark usage. It provides detailed terms regarding payment, termination, trademark licensing, and confidentiality. Additionally, it outlines the procedure for dispute resolution and indemnification, thereby offering a structured framework to manage partnership arrangements effectively. The agreement also incorporates standard terms and allows for customization through specific business terms described on a Cover Page.

This Data Processing Agreement (DPA) outlines the terms between a Provider and a Customer regarding the processing of Personal Data. The document serves to supplement an underlying agreement, specifying how data is managed, secured, and transferred in compliance with Applicable Data Protection Laws. Key areas covered include the roles of processor and subprocessor, security policies, subprocessors' use and approval, liability clauses, and conditions for international data transfers. The DPA ensures that any data processing aligns with privacy requirements like the GDPR, and it includes mechanisms for addressing security incidents and conducting audits. It is structured to enable organizations to manage data protection obligations effectively, provide clarity on the use of subprocessors, and ensure compliance with legal frameworks for data privacy.

This Cloud Service Agreement can be used to formalize the subscription and use of a cloud service between a provider and a customer. It includes terms governing the order, pilot and subscription periods, fees, payment processes, auto-renewal conditions, limitations on use, technical support, service level agreements, and additional professional services. The framework terms and key legal terms are set out, covering aspects like governing law, chosen courts for disputes, claim coverage, security policies, and insurance requirements. The agreement ensures both parties acknowledge and agree to the terms laid out, with provisions for customization based on the specific service, fees, and duration required by the customer.