The Citizens Advice template letter to make time of the essence helps consumers formally notify a trader that delays may lead to contract termination and recover payments for work not completed. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

This template is a formal letter for consumers to terminate a service contract due to unsatisfactory work performed by a trader. It cites the Supply of Goods and Services Act 1982 and informs the service provider that an alternative contractor will be hired. The letter also states that any additional costs incurred for rectification will be claimed from the original service provider.

The Citizens Advice template letter to complain to a trader about poor quality work cites the Consumer Rights Act 2015, requests a remedy and goodwill discount, and sets a response deadline. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.