This template letter is designed for an individual to formally request a more affordable debt repayment plan from their energy supplier. It allows the customer to outline their personal circumstances and propose a revised weekly payment rate, citing the energy regulator's requirements for fair consideration. The aim is to negotiate a manageable repayment agreement.

This letter template is for a customer with a prepayment meter who wishes to switch energy suppliers despite having an outstanding debt. It asserts the customer's right to switch under the Debt Assignment Protocol (DAP) for debts under £500 and clarifies data sharing requirements for the switch.

This template provides a straightforward letter for consumers to formally complain about an energy contract they believe was mis-sold. It guides the user to explain the reasons for their complaint and requests a written response from the energy supplier.

This template helps a consumer formally complain to their energy supplier about not receiving timely bills and being subject to back-billing. It specifically references Ofgem's rules, which limit how far back a supplier can charge for unbilled energy, typically to one year. The letter requests an explanation and a resolution within 10 working days.

This template letter allows a consumer to formally withdraw from a credit agreement before it has been executed. It confirms the consumer's intention to cancel the agreement and requests a full refund of any monies paid. The letter references the Consumer Credit Act 1974.

This is a template letter designed for a consumer to formally cancel an order for goods purchased remotely, such as online, over the phone, or via mail order. It invokes the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, requesting a full refund and arrangements for the return or collection of the goods within 14 days.

This template letter helps a consumer request a refund of a loan arrangement fee from a lender. It is used when the loan has not been provided within six months, citing the Consumer Credit Act 1974 as the legal basis for the refund. The letter demands the refund of the fee, minus administrative costs, within 14 days.

This letter template helps you request a refund or an alternative package holiday when your booked trip has undergone significant changes. It references the Package Travel and Linked Travel Arrangements Regulations 2018 to support your claim.

This template is a formal complaint letter to an energy supplier. It is used to request an overdue bill and to escalate a complaint if the issue is not resolved within an 8-week period, informing the supplier of the intent to contact the energy ombudsman.

This letter template is designed for a consumer to formally complain to a holiday provider about an unsatisfactory package holiday. It helps outline common issues such as misrepresentation of facilities or location and seeks compensation under relevant consumer protection regulations. The template guides the user in detailing their complaints and requesting a resolution.