This document serves as an index to 37signals' collection of legal policies and terms, such as their Terms of Service, Privacy Policy, and Service Level Agreements. It notes that the project is no longer maintained and directs users to their official website for the most current versions. These policies are open-source and available for others to adapt under a Creative Commons license.

This document is a toolkit providing examples and guidance on how to add, modify, or replace provisions within the Bonterms Cloud Terms and Service Level Agreement (SLA) using "Additional Terms" on a Cover Page. It also demonstrates how to incorporate various attachments like an Acceptable Use Policy or Data Protection Addendum. This resource helps users customize standard cloud service agreements to fit specific needs.

The BonTerms Cloud Terms (SaaS) provide a standard, lawyer-vetted framework for SaaS providers and customers, covering licensing, support, data, uptime, and compliance through a modular cover-page model. It is part of BonTerms’ widely trusted library of open, lawyer-vetted standard agreements.

The Common Paper Cloud Service Agreement (CSA) governs the delivery and use of SaaS and other cloud-based services between providers and customers. It is part of CommonPaper’s widely trusted library of open, lawyer-vetted standard agreements.

This Service Level Agreement (SLA) outlines Basecamp's commitment to providing 99.99% monthly uptime for its 'Big' plan customers. It details how uptime is measured and specifies that if the guaranteed uptime is not met, customers will receive an automatic credit on their next billing cycle.

The BonTerms Service Level Agreement (SLA) is a standardized, lawyer-vetted template for defining service uptime, support, performance commitments, and remedies, providing a clear and balanced framework for providers and customers. It is part of BonTerms’ widely trusted library of open, lawyer-vetted standard agreements.

The Common Paper Cloud Service Agreement (CSA) governs the delivery and use of SaaS and other cloud-based services between providers and customers. It is part of CommonPaper’s widely trusted library of open, lawyer-vetted standard agreements.

The Common Paper Order Form governs the front-end business details of a contract, linking products, fees, and effective dates with the legal protections in the Standard Terms. It is part of CommonPaper’s widely trusted library of open, lawyer-vetted standard agreements.

This is a comprehensive template for a Cloud Service Agreement, designed to govern the provision and use of cloud-based services. It includes an Order Form for specific business terms, Key Terms for legal provisions, and incorporates detailed standard terms for the cloud service, along with a separate Service Level Agreement (SLA). The document covers aspects such as access and use, payment, data privacy, security, warranties, liability, indemnification, and dispute resolution.

This document is a comprehensive Cloud Service Agreement, designed as a template for providers to offer cloud services to customers. It includes an Order Form for specific business terms, Key Terms for legal specifics, and detailed Standard Terms covering service access, restrictions, privacy, security, payment, termination, warranties, liability, and indemnification. An integrated Service Level Agreement (SLA) outlines commitments for uptime and response times, along with remedies for non-compliance.