64 Service Level Agreements contracts
Order Form by Common Paper
OpenLegalLibrary
This document is an Order Form designed to accompany a main Cloud Service Agreement (CSA), such as the Common Paper Cloud Service Agreement v2. It outlines the specific business terms for a cloud service subscription, including details on pilot periods, subscription duration, fees, payment processes, auto-renewal, use limitations, technical support, and professional services. It serves to customize and specify the terms of the overarching CSA for a particular engagement.
Cloud Service Agreement by Common Paper
OpenLegalLibrary
This is a comprehensive Cloud Service Agreement template designed for the provision of cloud-based services. It includes an Order Form for specific business terms, Key Terms for legal specifics like governing law and liability, and detailed Standard Terms covering service access, restrictions, privacy, payment, termination, warranties, indemnification, and confidentiality. The template also incorporates a Service Level Agreement (SLA) with commitments for uptime and response times.
Service Level Agreement by Common Paper
OpenLegalLibrary
This template outlines a comprehensive Cloud Service Agreement and an integrated Service Level Agreement. It defines the terms for a customer's access to and use of cloud services, including subscription details, payment processes, and specific commitments regarding service uptime and response times. The agreement also covers critical legal aspects such as warranties, liability limitations, indemnification, and confidentiality.
Service Level Agreement (SLA) by Bonterms
OpenLegalLibrary
The Bonterms Service Level Agreement (SLA) is a standardized contract that defines uptime commitments, performance monitoring, and service credits to ensure dependable cloud service delivery. It is part of Bonterms’ widely trusted library of open, standardized agreements.
Cloud Terms (SaaS) by Bonterms
OpenLegalLibrary
The Bonterms Standard Agreement Cloud Terms (SaaS) governs the licensed use, support, data, and operational terms between SaaS providers and customers. It is part of BonTerms’ widely trusted library of open, lawyer-vetted standard agreements.
Cloud Service Agreement by Common Paper
GitLaw Import Account
This is a comprehensive template for a Cloud Service Agreement, designed to govern the provision and use of cloud-based services. It includes an Order Form for specific business terms, Key Terms for legal provisions, and incorporates detailed standard terms for the cloud service, along with a separate Service Level Agreement (SLA). The document covers aspects such as access and use, payment, data privacy, security, warranties, liability, indemnification, and dispute resolution.
Service Level Agreement by Common Paper
GitLaw Import Account
This document is a comprehensive Cloud Service Agreement, designed as a template for providers to offer cloud services to customers. It includes an Order Form for specific business terms, Key Terms for legal specifics, and detailed Standard Terms covering service access, restrictions, privacy, security, payment, termination, warranties, liability, and indemnification. An integrated Service Level Agreement (SLA) outlines commitments for uptime and response times, along with remedies for non-compliance.
Cloud Terms (SaaS) by Bonterms
GitLaw Import Account
This document outlines the standardized terms for a cloud service agreement, often referred to as SaaS terms. It details the rights and obligations of both the customer and the service provider, covering aspects like service use, data protection, support, warranties, and liability. The terms are designed to be incorporated via a separate Cover Page that specifies key commercial details.
Service Level Agreement (SLA) - Standard by Common Paper
ari-vogli
This Service Level Agreement (SLA) defines the terms for uptime and response time commitments by a provider for a cloud service. It outlines the calculation methods for uptime and response time, and specifies remedies, such as service credits, if the provider fails to meet the targeted metrics. Customers can use this document to understand their rights and how to claim credits if service levels are not met. The SLA also includes definitions of key terms and sets limitations on service credits. Additionally, it provides conditions under which the customer may terminate the agreement.
Cloud Service Order Form - for Cloud Service Agreement & SLA - Standard by Common Paper
danielnewman
This Cloud Service Agreement outlines the terms under which a provider will deliver cloud-based services to a customer. It can be used to establish the legal framework for the delivery, usage, and limitations of such services. The document details subscription periods, payment processes, auto-renewal conditions, use limitations, technical support terms, and provisions for modifications and additions like Service Level Agreements (SLAs) and professional services. It ensures both parties are aware of their rights, obligations, and the mechanisms for support and invoicing. It can be referenced in case of disputes or clarifications about the terms of service provisioning.