Service Level Agreement (SLA) for Cloud Services

The Service Level Agreement (SLA) for Cloud Services is a standardized contract that defines uptime commitments, performance monitoring, and service credits to ensure dependable cloud service delivery. It is part of OLL’s widely trusted library of open, standardized agreements.

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Service Level Agreement (SLA) (Basecamp)

This Service Level Agreement (SLA) outlines Basecamp's commitment to providing 99.99% monthly uptime for its customers. It details how uptime is measured and specifies that if the guaranteed uptime is not met, customers will receive an automatic credit on their next billing cycle.

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Order Form by Common Paper

The Common Paper Order Form governs the front-end business details of a contract, linking products, fees, and effective dates with the legal protections in the Standard Terms. It is part of Common Paper’s widely trusted library of open, lawyer-vetted standard agreements.

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Service Level Agreement by Common Paper

The Common Paper Service Level Agreement (SLA) is a structured, plain-language contract that defines uptime, response time, and service credit standards for cloud services, ensuring accountability and reliability between providers and customers. It is part of Common Paper’s widely trusted library of open, lawyer-vetted standard agreements.

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Hubs Privacy Notice by Mozilla

The Hubs Privacy Notice explains what personal data Mozilla collects, uses, stores, and shares when users interact with Mozilla Hubs, including information related to rooms, avatars, voice and chat data, analytics, subscriptions, and integrations with third-party services. Published by Mozilla and tied to its well-established privacy and compliance practices, this notice is a reliable and authoritative source for understanding how personal data is handled when using Hubs and related services.

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Hubs and Spoke Privacy Notice by Mozilla

The Hubs and Spoke Privacy Notice explains how Mozilla collects and shares data for its real-time, browser-based collaboration tools, including account details, avatar and media uploads, technical analytics, and temporary voice and chat transmission. As an official Mozilla policy tied to the Mozilla Privacy Policy and backed by open-source codebases, it provides trusted transparency for users creating virtual rooms, scenes, and avatars.