Free Consumer Law Templates

Consumer law: 208 free templates to browse without an account, then edit with an AI agent and e-sign in GitLaw.

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Everything else in this category, uploaded by the GitLaw community. Read any of it free - check it fits your situation before you rely on it.

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Privacy Policy (US) by OLL
This Privacy Policy outlines how a company collects, uses, discloses, and processes personal information from its users through its online and offline services. It details the types of information gathered, the purposes for its use, and how it may be shared with third parties. The policy also informs users about their privacy choices, state-specific rights (including California, Colorado, Connecticut, and Virginia), and the process for exercising those rights. Created by OLL's team of legal experts.
Updated 26 Jun 2026
Featured
Privacy Policy (US) by OLL
This Privacy Policy outlines how a company collects, uses, discloses, and processes personal information from its users through its online and offline services. It details the types of information gathered, the purposes for its use, and how it may be shared with third parties. The policy also informs users about their privacy choices, state-specific rights (including California, Colorado, Connecticut, and Virginia), and the process for exercising those rights. Created by OLL's team of legal experts.
Updated 23 Mar 2026
Featured
Request to write off a debt - letter by Citizens Advice
The Citizens Advice template letter to request a debt write-off helps individuals ask a bank or creditor to forgive a debt when they are unable to make payments due to financial hardship. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.
Updated 2 Jul 2026
Featured
Letter to ask to be placed on list of unsecured creditors by Citizens Advice
The Citizens Advice template letter to ask to be placed on the list of unsecured creditors helps consumers submit a claim for goods paid for but not received. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.
Updated 17 Jun 2026
Featured
Letter to complain about the poor standard of a service by Citizens Advice
The Citizens Advice template letter to complain about a poor standard of service helps consumers request a repair or refund when a trader fails to carry out work with reasonable care and skill. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.
Updated 7 Jun 2026
Featured
Letter to Claim Damages for Misrepresented Goods or Services by Citizens Advice
The Citizens Advice template letter to claim damages for misrepresented goods or services helps consumers cancel a contract or seek compensation when a trader makes false claims. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.
Updated 20 Apr 2026
Featured
Letter to complain to an energy supplier by Citizens Advice
The Citizens Advice template letter to complain to an energy supplier helps consumers raise issues such as missing bills and sets out their right to escalate to the energy ombudsman if the complaint is not resolved. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.
Updated 19 Apr 2026
Featured
Offer to non-priority creditor - letter by Citizens Advice
The Citizens Advice template letter to offer a reduced payment plan to a non-priority creditor helps individuals in financial hardship propose affordable payments and request a freeze on interest and charges. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.
Updated 16 Apr 2026
Featured
Letter to warn trader about court action for faulty goods by Citizens Advice
The Citizens Advice template letter before court claim for faulty goods helps consumers request a refund and sets out their intent to pursue legal action. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.
Updated 15 Apr 2026
Featured
Letter to complain about a delay to a service by Citizens Advice
The Citizens Advice template letter to complain about a delayed service helps consumers request that a trader complete agreed work within a specified timeframe under the Consumer Rights Act 2015. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.
Updated 30 Mar 2026

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Frequently asked questions

A template isn't binding on its own - like any contract, it becomes binding once it's properly completed and signed. Templates in our curated library are professionally drafted for US or UK law; review any template before you sign it.

Yes. Chat with GitLaw to edit any section, or make changes directly in the editor.

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Describe what you need in the chat and GitLaw will draft it for you.

Templates in our curated library are professionally drafted for US or UK law. The wider library comes from the GitLaw community and public sources - a solid starting point, but check any template fits your situation before you rely on it.

Mostly US and UK law. Some templates use general commercial terms that work across jurisdictions, and many note which law they're written for.

It depends on the situation. Templates work well for routine business agreements. For anything involving significant money, complex IP, employment, or areas you're unsure about, it's worth getting professional advice before you sign. GitLaw provides templates and tools, not legal advice.

Open any template in GitLaw and describe the change you want in the chat — 'make clause 4 mutual' or 'add a 30-day notice period', for example. GitLaw drafts the revised language and shows it as a suggested edit. You accept, reject, or keep editing from there.

Yes. Upload a Word, PDF, or Markdown file and GitLaw will open it in the editor. You can review, edit, or chat with GitLaw about it the same way you would with any template from the library.

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Read more on Google

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