Backpack Subprocessors by Basecamp
Updated 17 October 2025
This document lists the third-party subprocessors utilized by Backpack to operate its services. It details how Backpack ensures GDPR compliance with each subprocessor, extending data protection safeguards to all personal data processing activities. All listed subprocessors are located in the United States.
Backpack subprocessors
Last updated: February 27, 2023
We use third party subprocessors, such as cloud computing providers and customer support software, to run Backpack. We establish GDPR-compliant data processing agreements with each subprocessor, extending GDPR safeguards everywhere personal data is processed.
The following is a list of personal data subprocessors we use. These subprocessors are all located in the United States:
Amazon Web Services. Cloud services provider.
Braintree. Payment processing services.
Cloudflare. Cloud services provider.
Google Cloud Platform. Cloud services provider.
hCaptcha. Anti-bot protection.
Help Scout. Help desk software.
TaxJar. Sales tax calculation.
Twilio. Text messaging service.
About this template
What is this template?
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What's typically included?
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