Backpack Subprocessors by Basecamp

Open Legal LibraryUpdated 17 Oct 2025

This list identifies the third-party subprocessors used to provide the Backpack service, including providers for cloud computing, payments, and customer support. It confirms that every subprocessor is located in the United States and is governed by GDPR-compliant data processing agreements.

Backpack subprocessors

Last updated: February 27, 2023

We use third party subprocessors, such as cloud computing providers and customer support software, to run Backpack. We establish GDPR-compliant data processing agreements with each subprocessor, extending GDPR safeguards everywhere personal data is processed.

The following is a list of personal data subprocessors we use. These subprocessors are all located in the United States:

Amazon Web Services. Cloud services provider.

Braintree. Payment processing services.

Cloudflare. Cloud services provider.

Google Cloud Platform. Cloud services provider.

hCaptcha. Anti-bot protection.

Help Scout. Help desk software.

TaxJar. Sales tax calculation.

Twilio. Text messaging service.

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United States note

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European Union
United States of America
Source
Backpack Subprocessors by Basecamp
from Basecamp
Document info
HTML document. Document created on Fri Sep 26th, 2025. Last updated on Fri Oct 17th, 2025.
This document is public
Licensed under CC BY 4.0 (Attribution).
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