Copyright Infringement Claims Policy by Basecamp
Updated 17 October 2025
This document outlines the process for copyright owners to report alleged infringement of their work on Basecamp products under the Digital Millennium Copyright Act (DMCA). It also details the procedure for users to file a counter-notification if they believe their material was removed in error. The document specifies the required information for both types of notices and where to send them.
Copyright Infringement Claims
Notification of Copyright Infringement Claims
Making original work is hard! As described in our Use Restrictions policy, you can’t use Basecamp products* to make or disseminate work that uses the intellectual property of others beyond the bounds of fair use.
Are you a copyright owner? Under the Digital Millennium Copyright Act (17 U.S.C. § 512), you have the right to notify us (Basecamp, LLC) if you believe that an account user of any product we built and maintain has infringed on your work(s) as copyright owner. To be effective, the notification of claimed infringement must be written. Please include the following information:
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Identification of the copyrighted work(s) claimed to have been infringed. If there are multiple, please share a representative list of those works.
A way for us to locate the material you believe is infringing the copyrighted work.
Your name and contact information so that we can get back to you. Email address is preferred but a telephone number or mailing address works too.
A statement that you, in good faith, believe that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Digital Millennium Copyright Act (“DCMA”) Counter-notifications
On the flip-side, if you believe your material has been removed in error, you can file a written counter-notification. Please include the following information:
A physical or electronic signature, or the signature of the person authorized to act on your behalf.
A description of the material that was removed.
A description of where the material appeared in Basecamp products prior to their removal.
Your name and contact information so that we can get back to you. Email address is preferred but a telephone number or mailing address works too.
A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, in the Northern District of Illinois (where Basecamp is located).
A statement that you will accept service of process from the person who filed the original DMCA notice or an agent of that person. (In other words, you’ve designated that person to receive documents on your behalf.)
Where to Send Notices
You can notify us of either copyright infringement claims or DCMA counter-notifications through either of the following channels:
By email: [email protected]
By mail: Basecamp, LLC 2045 W Grand Ave Ste B, PMB 53289 ATTN: David H. Hansson Chicago, IL 60612 USA
*This policy and process applies to any product created and owned by Basecamp, LLC. That includes Basecamp (any version), HEY, Highrise, Campfire, Backpack, Writeboard, and Ta-da List.
About this template
What is this template?
Copyright Infringement Claims Policy by Basecamp is a free, ready-to-use Copyright template you can open, customize, and download on GitLaw. It gives you a professionally structured starting point, so you never have to draft from a blank page. The wording is plain and modern, organized into clear sections that are easy to read, edit, and adapt to your own situation before you share or sign it.
When should you use it?
Reach for this Copyright template whenever you need a reliable agreement quickly and want to be sure the essentials are covered. It suits individuals, freelancers, startups, and established businesses alike. Instead of paying for a document drafted from scratch, you can start here, tailor the details to your arrangement, and have a polished draft ready in minutes. This version is drafted with United States of America in mind, though you should always review the final wording against the laws that apply to you.
What's typically included?
A well-drafted Copyright usually sets out the parties involved, the scope of the agreement, and each side's rights and responsibilities. Expect sections covering key terms and definitions, how long the agreement lasts, how it can be ended, and what happens if something goes wrong. This template brings those building blocks together in a sensible order, so you can focus on the specifics rather than worrying about what to include. Open it to read the full document, then sign up to edit, negotiate, and e-sign it directly in GitLaw.