Use Restrictions Policy by Basecamp

BasecampUpdated 17 Oct 2025

This document outlines the restrictions users must adhere to when utilizing 37signals' services. It details prohibited actions, such as collecting unauthorized data, interfering with security features, or transmitting malware. The document also provides instructions on how to report violations, including contact information and required details for the report.

Use Restrictions

Restricted purposes

When you use any of 37signals’ Services, you acknowledge that you may not:

Collect or extract information and/or user data from accounts which do not belong to you.

Circumvent, disable, or otherwise interfere with security-related features of the Services.

Trick, defraud, or mislead us or other users, including but not limited to making false reports or impersonating another user.

Upload or transmit (or attempt to upload or to transmit) viruses or any type of malware, or information collection mechanism, including 1×1 pixels, web bugs, cookies, or other similar devices.

Interfere with, disrupt, or create an undue burden on the Services or the networks or the Services connected.

Harass, annoy, intimidate, or threaten others, or any of our employees engaged in providing any portion of the Services to you.

Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.

Use the Services in a manner inconsistent with any applicable laws or regulations.

Accounts found to be in violation of any of the above are subject to cancellation without prior notice.

How to report abuse

Violations can be reported by emailing [email protected] and should include detailed information about the account, the content or behavior you are reporting, and how you found it, including URLs or screenshots. If you need a secure file transfer, let us know and we will send you a link. We will not disclose your identity to anyone associated with the reported account. For copyright cases, please see instructions on how to notify us about infringement claims.

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Document info
HTML document. Document created on Thu Sep 11th, 2025. Last updated on Fri Oct 17th, 2025.
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Licensed under CC BY 4.0 (Attribution).
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