Acceptable Use Policy by Mozilla
The Mozilla Acceptable Use Policy sets rules for using Mozilla services, prohibiting illegal, harmful, deceptive, or abusive activity, as well as privacy violations and intellectual property infringement. It is an official policy of a widely trusted open-source organisation, used to enforce safe and lawful use of its products and services.
Acceptable Use Policy
You may not use any of [company name]’s services to:
Do anything illegal or otherwise violate applicable law,
Threaten, harass, or violate the privacy rights of others; send unsolicited communications; or intercept, monitor, or modify communications not intended for you,
Harm users such as by using viruses, spyware or malware, worms, trojan horses, time bombs or any other such malicious codes or instructions,
Deceive, mislead, defraud, phish, or commit or attempt to commit identity theft,
Engage in or promote illegal gambling,
Degrade, intimidate, incite violence against, or encourage prejudicial action against someone or a group based on age, gender, race, ethnicity, national origin, religion, sexual orientation, disability, geographic location or other protected category,
Exploit or harm children,
Sell, purchase, or advertise illegal or controlled products or services,
Upload, download, transmit, display, or grant access to content that includes graphic depictions of sexuality or violence,
Collect or harvest personally identifiable information without permission. This includes, but is not limited to, account names and email addresses,
Engage in any activity that interferes with or disrupts Mozilla’s services or products (or the servers and networks which are connected to Mozilla’s services),
Violate the copyright, trademark, patent, or other intellectual property rights of others,
Violate any person’s rights of privacy or publicity,
You may not use any [company name]service in a way that violates this Acceptable Use Policy or any other binding terms, including any license or terms of service, that apply to the particular service. You also may not sell, resell, or duplicate any Mozilla product or service without written permission from [company name].
These are only examples. You should not consider this a complete list, and we may update the list from time to time. [company name] reserves the right to remove any content or suspend any users that it deems in violation of these conditions.
Please also be aware of [company name]’s Community Participation Guidelines [link to the guidelines], which address participation in [company name] communities.
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About this template
What is this template?
This is a restrictive policy document listing specific behaviors that trigger service suspension or content removal. It is not a full Terms of Service agreement, as it lacks payment terms, liability caps, and governing law sections, focusing exclusively on user conduct.
When should you use it?
Use this when launching a web service, software product, or community forum to define prohibited user behavior. Use a Terms of Business or SaaS Agreement instead if you need to define the commercial relationship and payment obligations.
What's inside
| Clause | Name | What it does |
|---|---|---|
| bullet 1-3 | Illegal and Harmful Acts | Prohibits using services for illegal acts, harassment, privacy violations, or the distribution of viruses and malware. |
| bullet 4-9 | Prohibited Content and Conduct | Bans phishing, illegal gambling, incitement of violence, exploitation of children, and the display of graphic sexuality or violence. |
| bullet 10-13 | Intellectual Property and Privacy | Forbids harvesting personally identifiable information without permission and violating third-party copyright, trademark, or patent rights. |
| paragraph 2 | Service Interference and Resale | Prohibits activities that disrupt servers and networks or the unauthorized sale and duplication of Mozilla products. |
| paragraph 3 | Enforcement and Updates | Reserves the right to remove content and suspend users for violations of this non-exhaustive list of conditions. |
Who it's for
- a technology provider setting behavioral standards for users of its software or cloud services
- an organization requiring a public-facing policy against harassment and illegal content distribution
- a service operator needing to reserve rights to suspend accounts for network interference
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