VPN Privacy Notice by Mozilla

[company name] VPN Privacy Notice

Effective [effective date]

At [company name], we design products with your privacy in mind.

[company name] VPN protects your device’s internet connections. [company name] partners with [company's partner name] to privately and securely encrypt your internet traffic.

This privacy notice explains what data [company name] VPN collects, shares, and why. We also adhere to the [company name] Privacy Policy for how we receive, handle, and share information [link to privacy policy].

Things you should know:

Information we collect

[software name] Account information: This service requires a [software name] Account, which sends [company name] VPN your email address, locale, and IP address. Learn more about Firefox Account data practices.

Location information: [company name] VPN receives your IP address from your Firefox Account when you sign up for and use the service. We use the IP address in order to approximate your location because [company name] VPN is currently only available in certain countries.

Payment information: When you subscribe to [company name] VPN, you will send payment through one of our third-party payment providers: [name of the payment providers]. [company name] receives a record of your account (including your billing address and the last four digits of your payment method) and the status of your account’s subscription. [company name] does not store your full payment details.

Campaign and referral data: This helps [company name] VPN understand the effectiveness of our marketing campaigns. Upon installation of the app, [company name] may temporarily receive your IP address in addition to campaign data and referral data like what ad campaigns you engaged with and your operating system, device type, and operating system version. [company name] shares this with Adjust, but we do not share or store your IP address. Read the documentation here [link to documentation].

Interaction data: [company name] receives data about your interactions with [company name] VPN, including when you log in and when you request the server list.

Technical data: [company name] receives basic information from [company name] VPN about the installed VPN version and the devices it’s installed on, including the operating system and hardware configuration. When [company name] VPN connects to our servers to authenticate and update your [company name] VPN account, your IP address is temporarily collected as part of our server logs. No server logs of your network activity are maintained by our partner Mullvad when you're using the [company name] VPN service.

We use the data to improve performance and stability for our users, and to measure [company name] VPN's performance.

Information we share

[company name] VPN shares data to provide the service to you. [company name] has written agreements in place with this company contractually obligating them to protect your information. Here’s who we use:

[company's partner name]: [company's partner name]receives your internet traffic to provide the service. When you activate [company name] VPN, it will encrypt your internet traffic and send it to [company's partner name]. [company's partner name] has committed not to log any of the data it receives. Learn more at [company's partner name]’s Privacy Policy [link to company's partner privacy policy].

Data privacy questions?

Much of the information that we store about our Firefox Account users is easily accessible by logging into your account. You can learn more about managing your data here. To make requests, please contact us through our Data Subject Access Request Portal.

If you have any other questions regarding our privacy practices, please contact us at [email adress]

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Please visit our forums here [link to forums] for general VPN related support help.