This template is a formal letter for a consumer to complain to a trader about poor quality work. It references the Consumer Rights Act 2015, asserting that the trader failed to use reasonable care and skill, and requests rectification of the work along with a goodwill discount. The letter also warns of further legal action if the issue is not addressed promptly.

This document is a template for a letter a consumer can send to a trader after receiving unsolicited goods or services. It clearly states that the items were not ordered and informs the trader that the consumer will make the goods available for collection at the trader's expense. After a specified period, the consumer will treat the goods as their own if not collected.

This template is a formal letter for a client to terminate a contract with a service provider due to unsatisfactory work. It cites specific faults and references the Supply of Goods and Services Act 1982, stating the client's intent to hire an alternative contractor and claim any additional costs.

This template provides a formal letter for a consumer to cancel a credit agreement before it officially starts. It allows the consumer to confirm their withdrawal from the agreement and request a full refund of any monies paid. The letter references the Consumer Credit Act 1974.

This template is a letter for a consumer to send to a travel company when their package holiday has been significantly changed. It references the Package Travel and Linked Travel Arrangements Regulations 2018 to assert the consumer's right to a suitable alternative package. The letter requests the travel company to provide proposals within 14 days.

This template is a formal letter for a consumer to send to a company to cancel a contract that has been breached. It outlines the specific terms that were not fulfilled, requests the company to rectify the breach within 14 days, and demands a refund for costs incurred due to the breach.

This template is a letter for a consumer to formally cancel a contract for goods or services. It is designed for purchases made at home or in a public place, leveraging the consumer's rights under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The letter provides notice of cancellation and requests confirmation from the trader.

This template provides a formal letter for a consumer to request a refund of a loan arrangement fee. It is used when the loan has not been provided within six months of application, citing the Consumer Credit Act 1974 as the legal basis for the refund entitlement.

This document is a template for a consumer complaint regarding faulty goods. It outlines a scenario where a customer purchased a defective item and seeks a full refund, citing the Consumer Rights Act 2015. It includes placeholders for specific details of the fault and a request for a response within 14 days.

This document is a template for a letter from an individual to a bank, requesting that a debt be written off. The sender explains their inability to make monthly payments due to long-term sickness and lack of assets, providing a financial statement to support their request. It asks the bank to consider writing off the debt, as the sender sees no way of ever repaying it.