41 documents
Letter to complain about faulty goods bought on hire purchase by Citizens Advice
GitLaw Import Account
This letter is a template for a consumer to complain to a finance provider about faulty goods purchased under a hire purchase agreement. It references the Consumer Rights Act 2015, asserting the finance provider's responsibility to resolve the issue. The template requests a resolution within a specified timeframe.
Offer to non-priority creditor - letter by Citizens Advice
GitLaw Import Account
This letter is a template for an individual (debtor) to propose a reduced payment plan to a non-priority creditor, such as a bank. It explains the debtor's inability to maintain original payments due to financial difficulties and offers a new, affordable monthly amount. The letter also requests the creditor to freeze interest and other charges on the account.
Request to write off a debt - letter by Citizens Advice
GitLaw Import Account
This is a letter template designed for an individual to formally request a bank or creditor to write off a debt. It allows the debtor to explain their inability to make payments due to personal circumstances, such as long-term illness and lack of assets. The template facilitates a clear and structured request for debt forgiveness.
Letter to complain about the poor standard of a service by Citizens Advice
GitLaw Import Account
This template provides a formal letter for a consumer to complain to a service provider about a poor standard of service. It references the Consumer Rights Act 2015 and demands a remedy, such as repair or a refund, within a specified period before further action is considered.
Holding letter - ask creditors to hold off by Citizens Advice
GitLaw Import Account
This template is a holding letter for individuals who are struggling to make their monthly payments. It allows the sender to inform their creditors about their financial difficulties and request a temporary pause on collection actions, as well as a freeze on interest and charges. The letter also indicates that the sender is gathering information to propose a payment plan.
Holding letter for joint account - ask creditors to hold off by Citizens Advice
GitLaw Import Account
Ending a hire purchase or a conditional sale agreement - letter by Citizens Advice
GitLaw Import Account
This template is a formal letter for a customer to terminate a hire purchase or conditional sale agreement. It informs the finance provider of the termination, citing the Consumer Credit Act, and requests arrangements for returning the goods and a final statement of any outstanding liability.
No money to pay creditors - letter by Citizens Advice
GitLaw Import Account
No money to pay creditors - joint letter by Citizens Advice
GitLaw Import Account
This template provides a draft letter for individuals to send to a creditor when they are unable to meet their monthly payments. It explains the situation of financial hardship and requests a hold on account action, including a freeze on interest and other charges.
Offer to non-priority creditor - joint letter by Citizens Advice
GitLaw Import Account
This template is a joint letter from individuals to a non-priority creditor, offering a reduced payment plan due to financial hardship. It explains the debtors' circumstances, proposes a monthly payment based on their financial statement, and requests a freeze on interest and charges. This helps debtors manage their financial obligations when facing difficulties.