Cloud Service Order Form - for Cloud Service Agreement & SLA - Standard by Common Paper
This Cloud Service Agreement template outlines the terms for a customer to access a cloud service, incorporating an Order Form and Framework Terms. It details subscription periods, fees, payment processes, auto-renewal, usage limitations, and technical support. The template also includes provisions for Service Level Agreements (SLAs), professional services, and key legal terms such as governing law, indemnification, and liability caps.
Cloud Service Agreement
Order Form
Framework Terms
This Order Form incorporates and is governed by the Framework Terms dated [enter Effective Date of Key Terms] between [enter name of Provider] and [enter name of Customer]. If there is any inconsistency between this Order Form and the Framework Terms, this Order Form will control for this Agreement.
Cloud Service
The Cloud Service available under this Order Form is [description of the product].
Order Date
The date access to the Cloud Service starts
- ( x ) Date of last signature on this Order Form
- ( ) [Fill in custom start date]
Subscription Details
Pilot
Customer may access the Cloud Service for a limited [fill in length of pilot/trial e.g. 3 months] trial ("Pilot Period"). The Subscription Period will automatically start following the Pilot Period.
- ( ) Fee for Pilot Period: [fill in $ amount]
- ( ) Free trial
- [ ] Modifications to the Agreement that apply only to the Pilot Period:
- Sections 7.3 (Representations & Warranties from Provider), 7.4 (Provider Warranty Remedy), and 10 (Indemnification) do not apply during the Pilot Period.
- There are no Increased Claims or Unlimited Claims during the Pilot Period.
- The General Cap Amount is $1000 for all claims that arise during the Pilot Period.
- Either party may immediately terminate the Agreement during the Pilot Period for any or no reason by giving notice to the other party.
Subscription Period
[Fill in length of access e.g. 12 months]
Cloud Service Fees
- [ ] [fill in $ amount] per [year, month, Subscription Period, User, gigabyte, etc.]
- [ ] Other fee structure: [fill in]
- [ ] Fees may increase up to [ ]% per renewal.
- [ ] Fees will increase [ ]% per renewal.
- [ ] Modifying Section 4.1 of the Standard Terms, Fees are inclusive of taxes.
Payment Process
- ( ) Pay by invoice
Provider will invoice Customer [monthly | quarterly | annually | once per Subscription Period].
Customer will pay each invoice within [ # ] days from [Customer's receipt of invoice | the invoice date].
- ( ) Automatic payment
Customer authorizes Provider to bill and charge Customer's payment method on file [monthly | quarterly | annually | once per Subscription Period] for immediate payment or deduction without further approval.
Auto-renewal
- ( x ) Non-Renewal Notice Date: At least [fill in number] days before the end of the current Subscription Period
- ( ) Modifying Section 5.1 of the Standard Terms, this Order Form does not automatically renew and will expire at the end of the Subscription Period.
Use Limitations
[Describe Use Limitations such as geographic restrictions, system requirements, etc.]
Technical Support
[Describe included support and/or how Customer can receive support]
Additions and Modifications
SLA
This Order Form incorporates the Service Level Agreement Standard Terms available at [Service Level Agreement URL] with the below Variables.
- [ ] Target Uptime: [__]%
This is a preview. The full template is free on GitLaw.
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