General Terms and Conditions (Digital Services)

Open Legal LibraryUpdated 25 Mar 2026

These Terms and Conditions govern the use of the website and the provision of digital services by a UK company, setting out the rights and responsibilities of the business and its customers. They explain how the digital services may be accessed, payment terms, and other key matters such as IP and dispute resolution.

Other names:Terms & ConditionsT&CsTerms of UseUser Agreement

Website Terms and Conditions (Digital Services)

Important: This is a general template for a website for a UK business that provides digital products or account-based online services, such as:

SaaS platforms

AI tools

membership platforms

online learning platforms

digital tools requiring accounts

It is not a substitute for legal advice and must be reviewed and adapted to reflect your business activities, risk profile, target users (B2B or B2C), and any sector-specific regulatory requirements.

Terms and conditions are highly dependent on the specific digital services provided. Make sure to customise this template accordingly, including any required disclaimers.

Last Updated: [insert date]

Introduction

Welcome to [company name] ("we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website [website url] (the "Website") and your access to and use of the digital services we provide through the Website.

By accessing or using our Website or Digital Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website or Digital Services.

[company name] is a company registered in England and Wales under company number [company number], with our registered office at [registered address].

Our VAT number is [vat number].

Definitions

"Account" means a user account created to access the Digital Services.

"Content" means all text, images, audio, video, software, and other materials on or generated by the Website or the Digital Services, excluding User Content.

"Customer", "you", and "your" refer to the person accessing or using the Website or the Digital Services.

"Digital Services" means the online services, software, tools, or digital content provided through the Website.

"Order" means your request to purchase access to the Digital Services.

"Subscription" means a recurring payment arrangement that provides ongoing access to the Digital Services.

"User Content" means any data, text, files, information, or other materials submitted, uploaded, or transmitted by users through the Digital Services.

Use of the Website and Digital Services

3.1 Permitted and Acceptable Use

You may use our Website and Digital Services for lawful purposes only and in accordance with these Terms. You agree not to use the Website or Digital Services in a way that:

violates any applicable law or regulation

infringes the intellectual property rights or other rights of any third party

introduces viruses, malware, or other harmful code or material

attempts to gain unauthorised access to any systems, accounts, data, or networks connected to the Website

interferes with or disrupts the operation or security of the Website or Digital Services

uses automated systems (such as bots, scrapers, or scripts) to access the Digital Services without our permission

collects or harvests personal data from the Website without our permission

copies, reproduces, resells, or commercially exploits any part of the Website or Digital Services without our consent

This is a preview. The full template is free on GitLaw.

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England & Wales note

This version is drafted for England & Wales. Scotland and Northern Ireland differ on some points — for example notice periods and tribunal procedure. Tell GitLaw where you hire and it adjusts the draft.

Jurisdiction
England & Wales
Document info
GitLaw document. Document created on Sat Mar 14th, 2026. Last updated on Wed Mar 25th, 2026.
This document is public
Licensed under CC BY 4.0 (Attribution).
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