Interview Questions

Job Title: [job title]

General

Tell me about yourself. Describe your personality?

Describe a typical day in your current job.

If I were to contact your previous boss/co-workers what would s/he say about you?

Qualifications & Experience for this Position

Why are you interested in / qualified for this position?

What skills and experience can you bring to this post?

What do you know about test meters/in what circumstances did you use them?

This position involves shift working. Have you done shift working previously and how do you think you will cope with this?

Background

What is your most important/proudest accomplishment?

In what areas would you like to develop further? Have you thought about how you would do this?

What distinguishes you from other people who can do the same tasks as you?

Initiative

Tell me how you go about dealing with [describe a common issue that the candidate may have to deal with while in this role, and ask how they would deal with it]. This could be an issue such as '...a fault that appears while you are carrying out a routine service on a vehicle that is going to require more time to fix and will cost the customer more money. How do you deal with advising the customer?'

Working under Pressure

Can you tell me about a time when you felt pressured? How did you manage this? How do you manage competing demands?

Motivation

What do you think that you need from an organisation to feel motivated?

Creativity and Innovation

If you could change one thing that is inefficient at your current job, what would it be?

Problem solving/ Analytical Skills

Can you give me an example of a difficult problem you have had to find a solution to either at work or at school or in your family life? How did you solve it? Why did you choose that method?

Organisation, Attention to Detail and Time Management

Can you describe a typical busy day? How do you organise a day like that?

This post requires a high degree of accuracy in completing customer service records and providing output reports, both of which involve populating spreadsheets. Can you give me an example of when you have worked with populating spreadsheets and how you ensured that they were accurately completed? (Follow up question) Why do you think this is important?

Interpersonal Communication Skills/ Cooperation

Give me an example of the kind of person whom you find it difficult to communicate with. Why?

What role do you usually take in a group?

Tell me about a time when you were part of a team to complete a task. How did that team perform? What did you do?

How do you handle conflict/criticism with peers?

Work Environment

What is a “pet peeve” you have had about an organisation or an environment you’ve worked in?

If you were a manager here, or in your past job, what would you require of your employees? Why?

What kind of performance feedback do you want and how often?

What problems are appropriate to bring to your manager?

What do you require from a boss?

Career Ambitions

What are you looking for from this job that you haven’t had before? What would make you want to stay here if you were successful?

Where do you see yourself in 10 years and how will this position help you get there?

Conclusion

What do you like to do in your spare time?

Is there any additional information you wish to share that may be helpful to me in considering your qualifications and interests?

Do you have any questions?