Subscription Services and Privacy Notice by Mozilla
This privacy notice explains how Mozilla's subscription services, including Mozilla VPN, Mozilla Monitor, and Firefox Relay, collect and use user data. It details the types of information gathered, such as account and payment data, interaction data, and technical data, and clarifies how this information is shared with third-party partners to provide and improve the services.
Mozilla Subscription Services | Privacy Notice
Version 1.2, Effective May 31, 2024
At Mozilla, we design products with your privacy in mind.
Mozilla VPN protects your device’s internet connections. Mozilla partners with Mullvad to privately and securely encrypt your internet traffic.
Mozilla Monitor can monitor to see if any of your accounts have been in known data breaches. In some regions, it can also help you scan for and remove your information from places around the web.
Firefox Relay protects your identity with secure email and, in some regions, phone masking. Our secure and easy to use email and phone masks help keep your identity private so you can sign up for new accounts anonymously, stop spam texts and junk calls, and get only the emails you want in your inbox.
This privacy notice explains what data Mozilla VPN, Mozilla Monitor and Firefox Relay collect, share, and why. We also adhere to the Mozilla Privacy Policy for how we receive, handle, and share information.
Things You Should Know
Mozilla account information: These services require a Mozilla account, which sends Mozilla your email address, locale, and IP address. Learn more about Mozilla Account data practices.
Payment information: When you subscribe to services that require a paid subscription, you will send payment through one of our third-party payment providers: Stripe, Apple, PayPal, or Google Pay. Mozilla receives a record of your account (including your billing address and the last four digits of your payment method) and the status of your account’s subscription. Mozilla does not store your full payment details.
Mozilla VPN
Interaction data: Interaction data collection is disabled by default. If you opt in, Mozilla will receive data about your interactions with Mozilla VPN. For example, we would be able to know things like if you’ve excluded any Apps from protection (but not which ones), in how many devices you are using your Mozilla VPN Subscription, and whether or not you’ve enabled the ads blocking feature. For a full review of our telemetry, you can learn more in VPN interaction data. We use interaction data to improve performance and stability for our users, and to measure the services’ performance.
In addition, to help understand the effectiveness of our marketing campaigns, Mozilla may receive your IP address in addition to campaign data and referral data like what ad campaigns you engaged with and your operating system, device type, device identifiers, and operating system version. Mozilla shares this with Adjust, but we do not share or store your IP address. Read the Adjust documentation.
Technical data: Across the services, your IP address is temporarily collected as part of our server logs for 90 days. For VPN, Mozilla also receives information about the installed version of your Mozilla VPN client software, and the devices they are installed on, including their operating systems and hardware configuration. We use technical data to improve performance and stability for our users, and to measure the services’ performance.
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