Hubs Privacy Notice by Mozilla

MozillaUpdated 9 Dec 2025

This Hubs Privacy Notice outlines how Mozilla collects, uses, and shares information related to user interactions within Hubs rooms, account management, and subscriptions. It details the types of data gathered, such as account information, avatar data, and usage statistics, and explains how this data is shared with other participants and various third-party services. The notice also provides information on data retention and user rights.

Hubs Privacy Notice

Version 1.2, effective November 1, 2023

Information We Collect and Share for Hubs Rooms

Information Shared With Us and Other Participants

Account information: You will need a Mozilla account to purchase a Hubs Subscription. However, a user does not need an account to use Hubs. Certain features (like storing your avatar), require an account. You can create an account through Hubs or through Discord. If you create an account with your email address, we store a hashed version of your email address. If you create an account through Discord, we receive the email address associated with your Discord account and your Discord avatar.

Room names and URLs: Rooms and room names are publicly accessible to anyone with the URL. Mozilla stores the name and the URL for the link you share so you and others with the link to the Room can use it again.

Avatar data: Your selected avatar and name will be shared with other participants in your rooms and the host of your Hubs instance. If you’re logged in to your account, we will store your avatar. If you’re not logged into your account, we will not store your avatar.

Voice data: If your microphone is on, Hubs sends the audio to other users in the room. Mozilla does not store the audio; we only receive it temporarily to transmit it to others in the room.

Chat: If you send messages in Hubs, Hubs shares it with the other users in the room. Mozilla does not store chats; we only receive it temporarily to transmit it to others in the room.

Photos and Videos You Take, and Photos, Videos, and Objects You Upload: If you take photos and video in a Hubs room or upload photos, videos, or objects to a room, Mozilla stores them so you can share them within the room. They are deleted within 72 hours unless you pin them. If you pin them they will be stored until you remove them from the room and they will be viewable by anyone who can access the room.

You can learn more by looking at the code itself: Hubs (the front-end) Dialog (the webRTC server), Reticulum (the backend web server), Hubs-Ops (the infrastructure code), Discord Bot (enables users to connect their Discord community to Hubs).

Other Information We Receive

We use technical, interaction, error, and website analytics data to help us improve the Hubs experiences:

Technical data: We receive data about the type of devices used to interact with Hubs, as well as their operating systems, languages, the names and versions of browsers, and other data needed to load and operate a room.

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HTML document. Document created on Tue Nov 4th, 2025. Last updated on Tue Dec 9th, 2025.
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