Letter for repaying debt to your energy supplier by Citizens Advice
The Citizens Advice template letter to request a reduced weekly debt repayment rate with an energy supplier helps consumers negotiate a more affordable plan based on their personal circumstances. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.
Letter to reduce weekly debt repayment rate with energy supplier
[debtor name]
[debtor address line 1]
[debtor address line 2]
[debtor email]
[debtor phone]
[supplier name]
[supplier address line 1]
[supplier address line 2]
[letter date]
Type of supply: [type of supply]
Account number: [account number]
Reference number: [reference number]
To whom it may concern,
Re: Debt repayment agreement with [supplier name]
I am writing due to concerns about my weekly repayment rate.
I understand that I owe [outstanding debt amount] to you.
The current weekly repayment rate of [current weekly repayment rate] is difficult for me to meet, and I would like to negotiate a more affordable rate.
Ofgem the energy regulator requires energy suppliers to consider customer circumstances and ability to pay when agreeing to a debt repayment plan. Please consider my situation:
I have a 2-year-old disabled son, and I am a single parent who has recently separated from my partner.
I would prefer if I could repay this debt at a weekly rate of [proposed weekly repayment rate].
Please respond to this letter confirming my new repayment rate, including any other information you feel would be relevant or helpful to me, such as trust fund or energy efficiency information.
Please reply in writing within [number of days] working days.
Thank you.
Yours faithfully,
[debtor name]
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