61 Service Level Agreements contracts

Open Legal Library
Cloud Service Agreement by Common Paper
The Common Paper Cloud Service Agreement (CSA) is a clear, structured contract that defines the terms for delivering, accessing, and supporting cloud-based software between providers and customers. It is part of CommonPaper’s widely trusted library of open, lawyer-vetted standard agreements.
Open Legal Library
Order Form by Common Paper
The Common Paper Order Form governs the front-end business details of a contract, linking products, fees, and effective dates with the legal protections in the Standard Terms. It is part of Common Paper’s widely trusted library of open, lawyer-vetted standard agreements.
Open Legal Library
Service Level Agreement by Common Paper
The Common Paper Service Level Agreement (SLA) is a structured, plain-language contract that defines uptime, response time, and service credit standards for cloud services, ensuring accountability and reliability between providers and customers. It is part of Common Paper’s widely trusted library of open, lawyer-vetted standard agreements.
Open Legal Library
Firefox Reality - About Your Rights by Mozilla
The Firefox Reality Rights & Web-Based Services Terms outline how users may use, modify, and distribute the open-source browser under the Mozilla Public License 2.0, while clarifying limits on trademark rights and third-party service use. It is an official Mozilla policy, providing reliable licensing and liability guidance from a widely trusted open-source organisation.
Open Legal Library
Service Level Agreement (SLA) (Basecamp)
This Service Level Agreement (SLA) outlines Basecamp's commitment to providing 99.99% monthly uptime for its customers. It details how uptime is measured and specifies that if the guaranteed uptime is not met, customers will receive an automatic credit on their next billing cycle.
Open Legal Library
Service Level Agreement (SLA) for Cloud Services
The Service Level Agreement (SLA) for Cloud Services is a standardized contract that defines uptime commitments, performance monitoring, and service credits to ensure dependable cloud service delivery. It is part of OLL’s widely trusted library of open, standardized agreements.
Open Legal Library
Standard Agreement for Cloud Services (SaaS)
The Standard Agreement Cloud Terms (SaaS) governs the licensed use, support, data, and operational terms between SaaS providers of cloud services and their customers. It is part of OLL’s widely trusted library of open, lawyer-vetted standard agreements.
Mozilla
Firefox Reality - About Your Rights by Mozilla
This document outlines the terms and conditions for using Firefox Reality, an open-source software, including your rights under the Mozilla Public License 2.0. It details the use of web-based information services, disclaimers, liability limitations, and references to the associated Privacy Policy. The terms are governed by the laws of California, USA.
Rostyslav Khrinovskyi
Copy of Order Form by Common Paper Test
ari-vogli
Service Level Agreement (SLA) - Standard by Common Paper
This Service Level Agreement (SLA) outlines the performance standards for a Cloud Service, focusing on uptime and response times. It details how availability and response times are calculated, and specifies the remedies available to the Customer, such as service credits and termination rights, if the Provider fails to meet the agreed-upon targets. Key terms like "Available Minutes" and "Downtime Minutes" are also defined.