56 Service Level Agreements contracts

Open Legal Library
Order Form by Common Paper
The Common Paper Order Form governs the front-end business details of a contract, linking products, fees, and effective dates with the legal protections in the Standard Terms. It is part of Common Paper’s widely trusted library of open, lawyer-vetted standard agreements.
Open Legal Library
Cloud Service Agreement by Common Paper
The Common Paper Cloud Service Agreement (CSA) is a clear, structured contract that defines the terms for delivering, accessing, and supporting cloud-based software between providers and customers. It is part of CommonPaper’s widely trusted library of open, lawyer-vetted standard agreements.
Open Legal Library
Service Level Agreement by Common Paper
The Common Paper Service Level Agreement (SLA) is a structured, plain-language contract that defines uptime, response time, and service credit standards for cloud services, ensuring accountability and reliability between providers and customers. It is part of Common Paper’s widely trusted library of open, lawyer-vetted standard agreements.
Open Legal Library
Firefox Reality - About Your Rights by Mozilla
The Firefox Reality Rights & Web-Based Services Terms outline how users may use, modify, and distribute the open-source browser under the Mozilla Public License 2.0, while clarifying limits on trademark rights and third-party service use. It is an official Mozilla policy, providing reliable licensing and liability guidance from a widely trusted open-source organisation.
Open Legal Library
Service Level Agreement (SLA) (Basecamp)
This Service Level Agreement (SLA) outlines Basecamp's commitment to providing 99.99% monthly uptime for its customers. It details how uptime is measured and specifies that if the guaranteed uptime is not met, customers will receive an automatic credit on their next billing cycle.
Open Legal Library
Service Level Agreement (SLA) for Cloud Services
The Service Level Agreement (SLA) for Cloud Services is a standardized contract that defines uptime commitments, performance monitoring, and service credits to ensure dependable cloud service delivery. It is part of OLL’s widely trusted library of open, standardized agreements.
Open Legal Library
Standard Agreement for Cloud Services (SaaS)
The Standard Agreement Cloud Terms (SaaS) governs the licensed use, support, data, and operational terms between SaaS providers of cloud services and their customers. It is part of OLL’s widely trusted library of open, lawyer-vetted standard agreements.
Mozilla
Firefox Reality - About Your Rights by Mozilla
This document outlines the user's rights and responsibilities when using Firefox Reality, an open-source software. It details the terms under which the software and its web-based information services are provided, covering licensing, trademark usage, data submission, and disclaimers of warranty and liability. It also specifies the governing law for these terms.
Common Paper
Service Level Agreement by Common Paper
This document is a comprehensive Cloud Service Agreement template, comprising an Order Form, Key Terms, and detailed Standard Terms, along with a Service Level Agreement. It outlines the terms for a customer's access and use of a provider's cloud service, covering aspects like subscription details, payment, data privacy, security, liability, and support. The template is designed to be customized with specific business and legal terms.
Mozilla
About Your Rights by Mozilla
This document outlines the user's rights and responsibilities when using Mozilla Firefox, an open-source software. It details the terms under the Mozilla Public License, clarifies trademark usage, and explains the conditions for using Firefox's web-based information services, including disclaimers and liability limitations. It also provides instructions for disabling certain features.