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I chose the Professional Services Agreement by CommonPaper template. This is a well respected market standard PSA.
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Updated 17 October 2025
This template is a formal letter for a consumer to complain to a trader about poor quality work. It references the Consumer Rights Act 2015, asserting that the trader failed to use reasonable care and skill, and requests rectification of the work along with a goodwill discount. The letter also warns of further legal action if the issue is not addressed promptly.