Holding letter for joint account - ask creditors to hold off by Citizens Advice
This document is a holding letter for individuals with a joint account who are experiencing financial difficulties. It is addressed to a creditor, requesting a temporary hold on account action and a freeze on interest and charges due to an inability to make monthly payments. The letter explains the reason for the hardship and seeks cooperation while the individuals gather information from all creditors.
Holding letter for joint account - ask creditors to hold off
Sam Hoolin and Alex Liu
8 Park Avenue Arlton
AL1 4CA
01234 567890
[email protected]
Giltham City Bank
24 Station Road
Giltham GT16 3LP
12 September 2025
Your reference: AN1/Reminder/674
To whom it may concern,
Account names: Sam K Hoolin and Alex P Liu
Account number: 12345678
We are sorry that we are unable to keep up our monthly payments to your company. This is because:
We're sick and unable to work. We have claimed benefits and are waiting to hear the outcome of our claims. Our situation is unlikely to improve for at least 3 months.
We are writing to all our creditors asking for details of the balance outstanding on our accounts. Once we have this information we will be able to work out how much we can afford to pay to each creditor. As it may take a little time for all our creditors to reply, it would be helpful if you could hold action on our account for 2 months and agree to freeze interest and other charges to stop our debt increasing. If you are unable to agree to this, please explain your reasons.
Thank you for your help and we look forward to hearing from you.
Yours faithfully,
Sam Hoolin and Alex Liu
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