Zero-Hours Contract - Worker
Updated 9 January 2026
This zero-hours worker agreement, drafted based on documents from sources such as Acas, sets out the terms under which a worker may be offered work on an ad hoc basis, with no obligation to provide or accept work, and where pay and benefits are calculated only for hours actually worked. It confirms worker status, outlines statutory rights such as pro-rata holiday and sick pay eligibility, and includes provisions on notice, grievances, and other standard employment-related terms.
Zero-Hours Contract - Worker
Find out more about zero-hours contracts from Acas here: https://www.acas.org.uk/zero-hours-contracts.
This statement lists the 'particulars' (terms and conditions) of your engagement with us as of [statement date] which are required to be given to you under the Employment Rights Act 1996.
Names of the worker and employer and the start date
You [worker name] began working for [company name] on [start date].
Job title and description
You'll be engaged as a worker on a zero-hours basis.
Brief description of the job - use either A or B
A brief description of your work is [brief description of work].
Your responsibilities are set out in the job description attached to this statement. Your job description may be amended by us and, in addition to duties set out in the job description, you may be required to undertake additional or other reasonable duties as necessary to meet the needs of our business when work is offered.
You will be offered work on an ad hoc basis; there is no guarantee of any minimum hours.
Pay
Your pay will be [pay terms] calculated based on the hours or assignments you undertake.
You'll be paid [pay frequency] for each period of work undertaken in accordance with the agreed rate.
You are responsible for your own taxes.
Place of work
Use either or both options
Your normal place of work is [workplace address].
You may be required to work at [details or address of other workplace].
Working abroad
You may be required to travel outside of the UK if agreed in advance for specific assignments.
Expenses will be handled as set out in the Expenses section below.
The Working Time Regulations do not apply to your engagement under this agreement.
Working hours
You are engaged on a zero-hours basis. Work will be offered on an ad hoc basis and you may accept or decline assignments. There is no obligation for us to offer work and no obligation for you to accept work.
Holiday entitlement
Your holiday entitlement is [holiday entitlement]. You accrue statutory holiday in line with the hours you actually work. Any holiday pay will be calculated pro rata based on hours worked.
Other benefits
Use either A, B or C.
You’ll be entitled to [details of additional benefits, for example health insurance, discounted gym or use of a company vehicle]. Your entitlement to these benefits will start [start of entitlement to benefits].
You're also eligible for other benefits, as set out in our benefits policy, only when you work sufficient hours to meet eligibility criteria. Our benefits policy can change over time. The benefits policy is available from [policy source].
You're not entitled to any benefits other than those set out in this statement.
Absence and sick pay
If you are scheduled to work and are unable to do so, you must notify [contact for absences] by [absence notice method] as soon as reasonably practicable, but no later than [absence notice requirement].
Sick pay
There is no contractual sick pay.
You may be entitled to get statutory sick pay if you're not able to work due to 'incapacity' (sickness or injury). [provide statutory sick pay guidance]. Any statutory entitlement to SSP will apply only if you meet the minimum earnings and other statutory eligibility criteria.
Other paid leave
You may be eligible for statutory paid leave, including [applicable statutory paid leave].
You are not entitled to paid maternity, paternity, adoption, shared parental, or other leave beyond any statutory entitlement, which accrues pro rata to the hours you work.
Pension arrangements
Can be provided later, but must be provided within 2 months of the start of engagement.
You are not automatically enrolled into a pension. Any pension eligibility depends on hours worked and statutory thresholds.
Pension terms and conditions can be found [policy source].
Training
Use any of the following options. Option A can be provided later, but must be provided within 2 months of the start of employment.
We offer [for example, in-house and external] training and in some cases [for example, time off work to undertake training], subject to certain eligibility requirements and other conditions. Details of this training are set out in [policy source].
We require you to complete [compulsory training courses that the organisation will pay for, for example induction training]. We will pay for the cost of this training.
You're required to complete [compulsory training courses that the organisation will not cover the cost for] at your own expense.
We have no obligation to provide training. Training may be provided for specific assignments if agreed in advance.
Probationary period
There is no probationary period applicable to your engagement.
Notice period and termination
Either party may terminate this agreement by giving [notice period] notice. Termination of this agreement does not create entitlement to redundancy or other termination payments. There is no obligation to offer work during the notice period.
Collective agreements
Can be provided later, but must be provided within 2 months of the start of engagement.
Use A or B.
There are no collective agreements in relation to this agreement.
[dates and parties involved in relevant collective agreements for this contract]
Grievances
If you need to raise a grievance, you should put it in writing to [grievance contact].
If the grievance is not resolved to your satisfaction, or if the grievance relates to your manager, you should contact [grievance contact].
Disciplinaries and dismissals
Use either A or B.
The disciplinary rules which apply to you are [details of any disciplinary procedure that applies to workers or where they can find details].
There is no disciplinary procedure for workers.
If you're unhappy with any decision taken in relation to you, including a decision to dismiss you, you should contact [grievance contact].
Confidentiality
You must not, at any time during or after your engagement, use, disclose, or communicate any confidential information relating to us, our clients, suppliers, or partners, except as required to perform any work we offer you. “Confidential information” includes business plans, client lists, technical information, and any information reasonably understood to be confidential. You must take reasonable steps to protect this information and return or delete any documents or data on request.
Intellectual Property
Any work, designs, documents, software, or other materials you create for us during your engagement (“Work Products”) will belong to us. You assign all intellectual property rights in these Work Products to us and agree to sign any documents needed to confirm this.
Indemnity
You agree to indemnify us against any losses, claims, or damages arising from your negligent or unlawful acts while performing work under this engagement.
Data protection
If, in performing any work for us, you process personal data, you must comply with all applicable data protection laws and any instructions we give. You must implement appropriate technical and organisational measures to keep data secure.
Health and safety
You must comply with our health and safety policies while performing work, and report any hazards, accidents, or unsafe conditions immediately.
Governing law and jurisdiction
This agreement is governed by the law of England and Wales, and any dispute will be subject to the courts of England and Wales.
Please sign and return the statement to confirm you've received and accepted these terms.
Worker's signature:
Date:
Manager's signature on behalf of the organisation:
Date:
About this template
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