Letter to Claim Damages for Misrepresented Goods or Services by Citizens Advice
This template is a formal letter for a consumer to claim damages or cancel a contract due to misrepresented goods or services. It references the Misrepresentation Act 1967 and outlines the details of the misrepresented service, the payment made, and the specific misrepresentation. The letter requests a response within 14 days to resolve the matter amicably.
Letter to claim damages for misrepresented goods or services
Sam Hoolin
8 Park Avenue Arlton AL1 4CA
01632 960001 [email protected]
Giltham Traders 24 Station Road Giltham GT16 3LP
12 September 2025
To whom it may concern,
Misrepresentation Act 1967 On 14 January 2022 I agreed the following service with your company: Hedges trimmed and lawns mowed in my front garden, once a month for a year.
I paid £300 via credit card.
At the time of purchase, it was indicated by a representative of your company, Mo Smith, that: Garden waste disposal was included and would not be left in the garden.
I have since discovered that this is not the case, therefore I feel the contract was misrepresented to me. As such, I will have no option but to cancel the contract without penalty in accordance with the Misrepresentation Act 1967.
I look forward to your response within 14 days so we can resolve this matter amicably.
Yours faithfully,
Sam Hoolin
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England & Wales note
This version is drafted for England & Wales. Scotland and Northern Ireland differ on some points — for example notice periods and tribunal procedure. Tell GitLaw where you hire and it adjusts the draft.
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