Free Cloud Service Agreements Templates

This document is a Data Processing Agreement (DPA) designed to supplement an underlying agreement between a Customer and a Provider. It outlines the terms for processing personal data, defining roles such as Controller, Processor, and Subprocessor. The DPA details obligations related to data security, international data transfers under various regulations (e.g., GDPR, UK GDPR, CCPA), and incident response, incorporating standard terms from Common Paper DPA Standard Terms Version 1.1.

This document is an order form for cloud services and professional services, designed to be used in conjunction with a main Cloud Service Agreement. It outlines details such as subscription terms, user numbers, fees, and billing terms for the services purchased. The form also includes sections for customer and provider signatures and contact information.

This Bonterms Service Level Agreement (SLA) outlines the performance commitments for a cloud service, typically attached to broader cloud terms. It defines target availability, how uptime is monitored, and the remedies available to the customer if the provider fails to meet these targets. Remedies include service credits and, in cases of multiple failures, the right to terminate the order.

This Cloud Service Agreement template comprises an Order Form and Framework Terms, outlining the provision of cloud services. It details subscription periods, fees, payment processes, auto-renewal, use limitations, and technical support. The framework terms also cover key legal aspects such as governing law, indemnification, and security policies.

This Service Level Agreement (SLA) outlines the performance standards for a Cloud Service, focusing on target uptime and response times for support requests. It details how these metrics are calculated and specifies the remedies, such as service credits and termination rights, available to the Customer if the Provider fails to meet the agreed-upon service levels.

This Cloud Service Agreement template outlines the terms for a customer to access and use a cloud service provided by a vendor. It includes an order form for specific service details, subscription terms, fees, payment processes, and auto-renewal options. The agreement also incorporates framework terms, key legal provisions like governing law, liability caps, and details on service level agreements, data processing, and security policies.

This document provides standardized terms for the use of cloud services, forming a comprehensive agreement between a Customer and a Provider. It covers essential aspects like service usage, data handling, security measures, support, warranties, intellectual property, and limitations of liability. The template is designed to be supplemented by a Cover Page and specific Orders that detail key terms and attachments.

This document is a template for B2B SaaS Terms of Service, designed for click-through consent on a webpage. It outlines the agreement between a service provider and its customer for accessing and using a cloud service, covering aspects like access, payment, liability, and confidentiality. The template includes customizable fields and drafting notes to help tailor it to specific product offerings.

This document serves as a toolkit providing examples for customizing the Bonterms Cloud Terms and its associated Service Level Agreement (SLA) Attachment. It demonstrates how to add, replace, or delete specific provisions using "Additional Terms" on a Cover Page, and also illustrates how to incorporate various attachments like an Acceptable Use Policy or Data Protection Addendum.