
Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies
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CONTRACT RISK REVIEW: SaaS master services agreement Prepared October 26, 2026 · counterparty: [Counterparty Name] EXECUTIVE SUMMARY Overall: AMBER: signable after 3 changes. 2 red flags, 3 amber, 11 clauses standard. CLAUSE FLAGS ⚠ RED: Limitation of liability (cl. 12): their liability capped at 1 month's fees; yours uncapped. Market standard is a mutual cap at 12 months' fees. ⚠ RED: Auto-renewal (cl. 3.2): renews for 12 months unless you give 90 days' written notice. ⚠ AMBER: IP ownership (cl. 8): work product is licensed to you, not assigned. ⚠ AMBER: Payment (cl. 5): 60 days end of month. ⚠ AMBER: Termination (cl. 11): they can exit on 30 days' notice; you're locked in for the term. MISSING CLAUSES • No liability cap in your favour • No confidentiality duty on their side • No dispute-resolution ladder before court NEXT Each flag becomes a negotiation point, step 2 drafts the email that asks for the market-standard version of every clause above.
October 26, 2026
To: The commercial team [Counterparty Name]
Re: SaaS master services agreement, a few points before we sign
Hi team, Thanks for sending the SaaS master services agreement over, we're keen to move ahead. Three points from our review before we sign: 1. Liability (cl. 12), the cap currently runs one way. We'd propose a mutual cap at 12 months' fees, which is the market standard for agreements like this. 2. Auto-renewal (cl. 3.2), a 12-month renewal on 90 days' notice is longer than we can commit to. Could we cut the notice window to 30 days, or move to rolling 3-month renewals? 3. IP (cl. 8), deliverables should be assigned to us on payment in full; a licence-only position doesn't work for our downstream use. None of these are deal-breakers, each is the standard position on that clause. Happy to discuss on a call, or a revised draft works just as well.
REDLINE: SaaS master services agreement (v2, tracked changes) Cl. 3.2: Renewal Deleted: "renews automatically for successive 12-month terms unless either party gives 90 days' written notice" Inserted: "renews for successive 3-month terms unless either party gives 30 days' written notice" Cl. 5: Payment Deleted: "within 60 days of the end of the month of invoice" Inserted: "within 30 days of the date of invoice" Cl. 8: Intellectual property Inserted: "All deliverables are assigned to the Client on payment in full; each party retains its pre-existing materials." Cl. 12: Liability Deleted: "the Supplier's total liability shall not exceed one month's fees" Inserted: "each party's total liability is capped at the fees paid or payable in the 12 months before the claim, excluding liability that cannot lawfully be limited" Every change is tracked and explained, send it back as a clean Word file, or e-sign in GitLaw when it's agreed.
SIGNED: SaaS master services agreement (renegotiated) What changed between the draft you were sent and the version you signed: • Mutual liability cap at 12 months' fees, was 1 month's fees, theirs only • Rolling 3-month renewal on 30 days' notice, was a 12-month lock-in on 90 days' notice • Deliverables assigned on payment, was licence-only • 30-day payment terms, was 60 days end of month The signed contract now lives in your GitLaw workspace: the renewal reminder is diarised, obligations are tracked, and your next review starts from what this one learned about your standard positions.
Previewing a review of a SaaS master services agreement with [Counterparty Name] · prepared October 26, 2026
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Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies

Juliana Calil
Principal Counsel · Technology & Entertainment
20+ years in-house at Google, Intel, Disney and Looker

Adam Wardel
General Counsel, Data Privacy Officer & AI Advisor
12+ years leading legal & privacy for SaaS and AI companies

John Hoffman
Associate Director, Corporate Counsel · Life Sciences & Technology
20+ years in corporate counsel, incl. senior counsel at Certara

Richard Nohe
General Counsel · Telecom, Cloud & Data Centers
20+ years in-house, regional General Counsel at BT across 30+ countries

Joe Al-Khayat
General Counsel · Technology & High-Growth Companies
Cross-jurisdictional M&A and SaaS contracting across the UK, US & Australia

Joshua Woo
Technology, AI & Privacy Counsel · APAC
Former Goldman Sachs Executive Director for AI, cybersecurity & privacy in APAC

Sahil Verma
International Business & Investment Lawyer
13+ years in business law, investment law & dispute resolution

Matthew Willis
CRO & General Counsel · SaaS
Former President of the ACC's 2,200-attorney Chicago Chapter · JD + Kellogg MBA

Mayowa Ogunrinola
Legal Consultant · Fintech & AI Compliance
Regulatory strategy, AI governance & data protection for fintech and AI

Steven J. Shanker
Partner and Chair of Corporate and Employment Law
25+ years as a corporate & employment attorney in New York

Rebecca Babbage
Legal Counsel · Financial Services, Corporate & Governance
UK-qualified solicitor working in-house with regulated entities in financial services

Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies

Juliana Calil
Principal Counsel · Technology & Entertainment
20+ years in-house at Google, Intel, Disney and Looker

Adam Wardel
General Counsel, Data Privacy Officer & AI Advisor
12+ years leading legal & privacy for SaaS and AI companies

John Hoffman
Associate Director, Corporate Counsel · Life Sciences & Technology
20+ years in corporate counsel, incl. senior counsel at Certara

Richard Nohe
General Counsel · Telecom, Cloud & Data Centers
20+ years in-house, regional General Counsel at BT across 30+ countries

Joe Al-Khayat
General Counsel · Technology & High-Growth Companies
Cross-jurisdictional M&A and SaaS contracting across the UK, US & Australia

Joshua Woo
Technology, AI & Privacy Counsel · APAC
Former Goldman Sachs Executive Director for AI, cybersecurity & privacy in APAC

Sahil Verma
International Business & Investment Lawyer
13+ years in business law, investment law & dispute resolution

Matthew Willis
CRO & General Counsel · SaaS
Former President of the ACC's 2,200-attorney Chicago Chapter · JD + Kellogg MBA

Mayowa Ogunrinola
Legal Consultant · Fintech & AI Compliance
Regulatory strategy, AI governance & data protection for fintech and AI

Steven J. Shanker
Partner and Chair of Corporate and Employment Law
25+ years as a corporate & employment attorney in New York

Rebecca Babbage
Legal Counsel · Financial Services, Corporate & Governance
UK-qualified solicitor working in-house with regulated entities in financial services

Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies

Juliana Calil
Principal Counsel · Technology & Entertainment
20+ years in-house at Google, Intel, Disney and Looker

Adam Wardel
General Counsel, Data Privacy Officer & AI Advisor
12+ years leading legal & privacy for SaaS and AI companies

John Hoffman
Associate Director, Corporate Counsel · Life Sciences & Technology
20+ years in corporate counsel, incl. senior counsel at Certara

Richard Nohe
General Counsel · Telecom, Cloud & Data Centers
20+ years in-house, regional General Counsel at BT across 30+ countries

Joe Al-Khayat
General Counsel · Technology & High-Growth Companies
Cross-jurisdictional M&A and SaaS contracting across the UK, US & Australia

Joshua Woo
Technology, AI & Privacy Counsel · APAC
Former Goldman Sachs Executive Director for AI, cybersecurity & privacy in APAC

Sahil Verma
International Business & Investment Lawyer
13+ years in business law, investment law & dispute resolution

Matthew Willis
CRO & General Counsel · SaaS
Former President of the ACC's 2,200-attorney Chicago Chapter · JD + Kellogg MBA

Mayowa Ogunrinola
Legal Consultant · Fintech & AI Compliance
Regulatory strategy, AI governance & data protection for fintech and AI

Steven J. Shanker
Partner and Chair of Corporate and Employment Law
25+ years as a corporate & employment attorney in New York


Upload the contract and watch the risk report build, free, before you commit to anything.
A flat-fee review of a single contract typically runs $250–$600 in the US (published averages sit around $600) and £150–£700 with a UK fixed-fee solicitor, more for long or heavily negotiated contracts. GitLaw's clause-by-clause risk report is free; you decide from there whether the deal justifies paid legal advice on top.
Yes, and it's often worth it. A post-signature review can't change what you agreed, but it maps your obligations, renewal windows and exit routes so none of them catch you by surprise. If the contract auto-renews, reviewing it before the notice window closes is what saves you the next year's fees.
It's fast and consistent at what it's good at: spotting one-sided clauses, missing protections and deviations from market standard, and GitLaw shows its reasoning clause by clause, so you can check it rather than trust it. It isn't legal advice, and GitLaw isn't a law firm. For high-stakes or unusual deals, take the report to a lawyer, you'll use far less of their (billed) time.
The usual suspects: limitation of liability (is the cap mutual?), indemnities (how broad?), termination and auto-renewal (can you leave as easily as they can?), IP ownership, payment terms and confidentiality. Just as dangerous is what's missing, a liability cap in your favour, a dispute-resolution ladder, late-payment interest. A good review checks both lists; GitLaw's report does.
Solicitors typically quote 3–5 working days; some services offer 24-hour or same-day turnaround at a premium. GitLaw's risk report builds in minutes from your upload, which matters when the other side is waiting on your signature and every day of delay is leverage lost.
An executive summary with an overall risk rating, clause-by-clause flags rated red, amber or green, a missing-clause checklist, and concrete negotiation asks with proposed wording. From there GitLaw can generate the negotiation email, the redline and the final version, the follow-on steps a fixed-fee review usually charges separately for.
No, contract review isn't a reserved legal activity under the Legal Services Act 2007, so you're free to review it yourself, use an unregulated service, or instruct a solicitor. GitLaw is not a law firm and doesn't give legal advice: it gives you a structured, clause-level review you can act on yourself or hand to a solicitor. For regulated, high-value or unusual deals, independent legal advice is money well spent.
Almost always. A first draft is an opening position, not a final offer, and counterparties expect pushback on the standard points, liability caps, renewal terms, payment days. The key is asking for market-standard changes, with reasons, in writing. That's exactly what the negotiation-points email in step 2 does.