Hey Subprocessors by Basecamp

BasecampUpdated 17 Oct 2025

This document provides a list of third-party subprocessors utilized by HEY, including cloud computing, payment processing, and customer support providers. It emphasizes that HEY maintains GDPR-compliant data processing agreements with each subprocessor to safeguard personal data. The list details each subprocessor's service and geographic location.

HEY subprocessors

Last updated: June 8, 2023

We use third party subprocessors, such as cloud computing providers and customer support software, to run HEY. We establish GDPR-compliant data processing agreements with each subprocessor, extending GDPR safeguards everywhere personal data is processed.

The following is a list of personal data subprocessors we use. These subprocessors are all located in the United States:

Amazon Web Services. Cloud services provider.

Braintree. Payment processing services.

Cloudflare. Cloud services provider.

Google Cloud Platform. Cloud services provider.

hCaptcha. Anti-bot and spam protection.

Help Scout. Help desk software.

Mailchimp. Email newsletter service.

Sentry. Error reporting software.

TaxJar. Sales tax calculation.

These subprocessors are located in the EU:

AppSignal. Infrastructure and application monitoring.

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Document info
HTML document. Document created on Thu Sep 11th, 2025. Last updated on Fri Oct 17th, 2025.
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Licensed under CC BY 4.0 (Attribution).
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