Highrise Subprocessors by Basecamp
Updated 17 October 2025
This document provides a list of third-party subprocessors utilized by Highrise, including cloud computing, payment processing, and customer support services. It highlights that Highrise maintains GDPR-compliant data processing agreements with each subprocessor to ensure personal data safeguards. All listed subprocessors are located in the United States.
Highrise Subprocessors
Last updated: February 27, 2023
We use third party subprocessors, such as cloud computing providers and customer support software, to run Highrise. We establish GDPR-compliant data processing agreements with each subprocessor, extending GDPR safeguards everywhere personal data is processed.
The following is a list of personal data subprocessors we use. These subprocessors are all located in the United States:
Amazon Web Services. Cloud services provider.
Braintree. Payment processing services.
Cloudflare. Cloud services provider.
Google Cloud Platform. Cloud services provider.
hCaptcha. Anti-bot protection.
Help Scout. Help desk software.
Heroku. Cloud services provider.
Mailgun. Email service provider.
Sentry. Error reporting software.
Slack. Optional integration feature.
TaxJar. Sales tax calculation.
Twilio. Text messaging service.
About this template
What is this template?
Highrise Subprocessors by Basecamp is a free, ready-to-use Data Governance template you can open, customize, and download on GitLaw. It gives you a professionally structured starting point, so you never have to draft from a blank page. The wording is plain and modern, organized into clear sections that are easy to read, edit, and adapt to your own situation before you share or sign it.
When should you use it?
Reach for this Data Governance template whenever you need a reliable agreement quickly and want to be sure the essentials are covered. It suits individuals, freelancers, startups, and established businesses alike. Instead of paying for a document drafted from scratch, you can start here, tailor the details to your arrangement, and have a polished draft ready in minutes. This version is drafted with United States of America and European Union in mind, though you should always review the final wording against the laws that apply to you.
What's typically included?
A well-drafted Data Governance usually sets out the parties involved, the scope of the agreement, and each side's rights and responsibilities. Expect sections covering key terms and definitions, how long the agreement lasts, how it can be ended, and what happens if something goes wrong. This template brings those building blocks together in a sensible order, so you can focus on the specifics rather than worrying about what to include. Open it to read the full document, then sign up to edit, negotiate, and e-sign it directly in GitLaw.