U.K. Consumer Digital Policies Specialist

Topics Covered

- Terms of Service: account rules, acceptable use, and liability

- Consumer rights: cancellation, cooling-off, and refund obligations

- Subscription and auto-renewal compliance

- Privacy Notice: lawful basis, purposes, retention, and data subject rights

- ICO complaint pathway and DPA 2018 s164A requirements

- Cookie and storage technology consent (PECR compliance)

- Cookie banner design and preference centre mechanics

- International data transfer safeguards

- Children and age-appropriate design (ICO Children's Code)

- Acceptable Use Policy and content moderation

- DMCCA 2025 unfair commercial practices compliance (effective April 2025)

- AI and algorithmic processing disclosures

Jurisdictional Scope

‍UK-wide (user residency and targeting driven). Key statutes: UK GDPR, Data Protection Act 2018, Privacy and Electronic Communications Regulations 2003 (as amended by the Data Use and Access Act 2025), Consumer Rights Act 2015, Consumer Contracts Regulations 2013, Digital Markets Competition and Consumers Act 2025.