Free Cloud Service Agreements Templates

The Bonterms Cloud Terms governs the licensed use, support, data, and operational terms between SaaS providers of cloud services and their customers. It is part of Bonterms' widely trusted library of open, lawyer-vetted standard agreements.

This document is a template for B2B SaaS Terms of Service, designed for click-through consent. It outlines the agreement between a service provider and a customer for accessing and using a cloud-based product. The template incorporates standard terms and provides detailed instructions for customization via an Order Form and Key Terms.

This document provides a comprehensive list of subprocessors authorized by GitHub to process customer and personal data for its Enterprise services, in accordance with the GitHub Data Protection Agreement. It details the types of data processed by each subprocessor, along with their processing and corporate locations. GitHub also outlines its policy for notifying customers about any new subprocessors.

This Service Level Agreement (SLA) outlines the performance standards for a Cloud Service, focusing on uptime and response times. It details how availability and response times are calculated, and specifies the remedies available to the Customer, such as service credits and termination rights, if the Provider fails to meet the agreed-upon targets. Key terms like "Available Minutes" and "Downtime Minutes" are also defined.

This document outlines the ownership policy for Basecamp 4 accounts, clarifying that accounts are owned by individuals, not organizations. It details the capabilities of account owners, including data access, subscription management, and the ability to designate other owners. The policy also addresses procedures for account access when current owners are unavailable, emphasizing the need for permission or a court order.

This document outlines GitHub's authorized subprocessors, which are third-party entities that process customer and personal data on GitHub's behalf for its Enterprise services. It clarifies GitHub's definitions of customer and personal data, particularly in the context of GDPR. The list also provides details on how customers can receive updates and contact GitHub with questions.

This document provides standard clauses for incorporating Artificial Intelligence (AI) features into an existing cloud service agreement. It addresses critical aspects such as the use of customer data for AI training, intellectual property rights over AI inputs and outputs, and liability for potential infringement by AI-generated content. The template offers various options for each clause, allowing for customization based on specific business needs.

This document is a comprehensive Cloud Service Agreement template, comprising an Order Form, Key Terms, and detailed Standard Terms, along with a Service Level Agreement. It outlines the terms for a customer's access and use of a provider's cloud service, covering aspects like subscription details, payment, data privacy, security, liability, and support. The template is designed to be customized with specific business and legal terms.

This document is an Order Form designed to accompany a Cloud Service Agreement, specifically Common Paper Cloud Service Agreement v2. It outlines the key business terms for a cloud service subscription, including details on the service, subscription period, fees, payment process, and auto-renewal. The form also provides optional sections for pilot programs, use limitations, technical support, and modifications to the standard terms.