Free Cloud Service Agreement Templates

Cloud Service Agreements: 80 free templates to browse without an account, then edit with an AI agent and e-sign in GitLaw.

These documents govern the delivery of remote software and infrastructure, covering everything from integrated service level standards to AI standard clauses. The category includes the Cloud service agreement with integrated SLA and order form as well as the Account ownership and data access policy for SaaS platforms. It does not address local hardware maintenance or physical networking services, which are handled under IT Support and Managed Services.

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Everything else in this category, uploaded by the GitLaw community. Read any of it free - check it fits your situation before you rely on it.

US
Service Level Agreement
This Service Level Agreement (SLA) outlines the performance commitments for a Cloud Service, including target uptime and response times. It details how availability and response times are calculated and specifies remedies such as service credits and termination rights if performance targets are not met. This document is designed to be an add-on to a Common Paper Cloud Service Agreement.
Updated 17 Oct 2025
Service Level Agreement (SLA) - Standard by Common Paper
This Service Level Agreement (SLA) template outlines the performance commitments for a cloud service, specifically regarding target uptime and response times for support requests. It details how these metrics are calculated and defines the remedies available to the customer, including service credits and termination rights, if the agreed-upon service levels are not met by the provider.
Updated 17 Oct 2025
AI Standard Terms
This document provides a set of standard clauses designed to govern the use of Artificial Intelligence (AI) features within a larger cloud service agreement. It addresses critical aspects such as the handling of customer inputs and AI outputs, data training policies, intellectual property ownership, and disclaimers regarding AI-generated content. This template serves as an addendum to existing cloud terms, offering various options for key provisions.
Updated 17 Oct 2025
Cloud Terms Agreement - Bonterms
This Cloud Terms Agreement provides standardized terms for the use of cloud services between a customer and a provider. It outlines key aspects such as service usage, user management, data handling, support, warranties, and intellectual property. The agreement is designed to be used in conjunction with a Cover Page and specific Orders to form a complete contract.
Updated 17 Oct 2025
Service Level Agreement (SLA) - Standard by Common Paper
This Service Level Agreement (SLA) outlines the performance standards for a Cloud Service, focusing on uptime and response time. It details how these metrics are calculated and specifies the remedies available to the Customer, such as service credits and termination rights, if the Provider fails to meet the agreed-upon targets.
Updated 17 Oct 2025
Cloud Service Order Form - for Cloud Service Agreement & SLA - Standard by Common Paper
This Cloud Service Agreement template outlines the terms for a customer to access a cloud service, incorporating an Order Form and Framework Terms. It details subscription periods, fees, payment processes, auto-renewal, usage limitations, and technical support. The template also includes provisions for Service Level Agreements (SLAs), professional services, and key legal terms such as governing law, indemnification, and liability caps.
Updated 17 Oct 2025
Cloud Service Order Form - for Cloud Service Agreement & SLA - Standard by Common Paper
This document is a Cloud Service Agreement, structured with an Order Form and Framework Terms. It outlines the terms for a customer to access a cloud service, including subscription details, fees, payment processes, auto-renewal, and use limitations. The agreement also incorporates a Service Level Agreement (SLA) and provisions for professional services and data security.
Updated 17 Oct 2025
Hey Subprocessors by Basecamp
This document provides a list of third-party subprocessors utilized by HEY, including cloud computing, payment processing, and customer support providers. It emphasizes that HEY maintains GDPR-compliant data processing agreements with each subprocessor to safeguard personal data. The list details each subprocessor's service and geographic location.
Updated 17 Oct 2025

Browse other categories

SaaS Agreements
279 documents
Software Licence Agreements
262 documents
Service Level Agreements
99 documents

Frequently asked questions

A template isn't binding on its own - like any contract, it becomes binding once it's properly completed and signed. Templates in our curated library are professionally drafted for US or UK law; review any template before you sign it.

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Templates in our curated library are professionally drafted for US or UK law. The wider library comes from the GitLaw community and public sources - a solid starting point, but check any template fits your situation before you rely on it.

Mostly US and UK law. Some templates use general commercial terms that work across jurisdictions, and many note which law they're written for.

It depends on the situation. Templates work well for routine business agreements. For anything involving significant money, complex IP, employment, or areas you're unsure about, it's worth getting professional advice before you sign. GitLaw provides templates and tools, not legal advice.

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