Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies
Free Consumer Law Templates
Consumer law: 198 free templates to browse without an account, then edit with an AI agent and e-sign in GitLaw.
These documents address individual rights and business obligations regarding data privacy, refunds, and debt management. Templates include a Customer refund and return policy for retail goods and a Consumer complaint letter for faulty goods supplied during a service. This category excludes employment disputes and business-to-business supply contracts, which are found in Commercial Contracts.
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198 Consumer law contracts
Community library
Everything else in this category, uploaded by the GitLaw community. Read any of it free - check it fits your situation before you rely on it.
Letter to complain about energy mis-selling by Citizens Advice
This document is a formal complaint letter from a consumer to an energy provider. It details a claim of mis-selling an energy contract, specifically regarding a misleading tariff price. The letter requests a written response within 10 working days to address the issue.
Updated 17 Oct 2025
England & Wales
Letter to complain to an energy supplier by Citizens Advice
This template provides a structured letter for an individual to formally complain to an energy supplier about an unresolved issue, such as a missing bill. It outlines the complaint history, references the 8-week resolution period before escalating to the energy ombudsman, and requests a written response within a specific timeframe.
Updated 17 Oct 2025
European Union
Privacy Policy - free legal template
This Privacy Policy template outlines how a company collects, uses, and shares user information, particularly in relation to its website and services. It details various types of data collected, the purposes for its use, and circumstances under which it may be disclosed. The policy also addresses user rights, including those under GDPR, and the company's security measures.
Updated 17 Oct 2025
Refund Policy - Free Legal Template
This document outlines the terms and conditions for returning purchases and receiving refunds from a company or online shopping platform. It specifies the timeframe within which customers must return products and the conditions they must meet, such as the product's original condition and the presence of all tags. Returns are not accepted after a certain period or if conditions are not met.
Updated 17 Oct 2025
Refund Policy (Hey) by Basecamp
This document outlines the refund policy for HEY for You and HEY for Domains services. It details conditions for annual and monthly subscriptions, including scenarios for full or prorated refunds, account access after cancellation, and data retention. The policy emphasizes a case-by-case approach for unique situations and customer satisfaction.
Updated 17 Oct 2025
User-Friendly Credit Account Application Form: Get Approved Faster
This document is an application form for opening a credit account. It collects personal, employment, and credit history information from an applicant, along with their preferences for the credit account. It also includes a certification and authorization section for the applicant and a dedicated section for the financial institution's internal use to process and track the application.
Updated 17 Oct 2025
Lease Termination Letter - Free Legal Template
This document is a formal notice from a tenant to their landlord, informing them of the tenant's intention to vacate a property and terminate the lease agreement. It outlines the termination date, the reason for vacating, and requests the timely return of the security deposit, affirming the property will be left in good condition.
Updated 17 Oct 2025
European Union
Privacy Policy - Free Legal Template
This Privacy Policy template outlines how a company collects, uses, and shares user information through its website and services. It details the types of data collected, the purposes for its use, and when it may be disclosed to third parties. The policy also addresses user rights, including those under GDPR, and the company's security measures.
Updated 17 Oct 2025
Competition Terms & Conditions - Free Legal Template
This document outlines the terms and conditions for participating in a competition. It details eligibility requirements, prize information, winner announcement procedures, and data protection clauses. Participants agree to these terms by entering the competition.
Updated 17 Oct 2025
Refund Policy - Free Legal Template
This Refund Policy template outlines the terms and conditions under which a company or online shopping platform accepts returns and issues refunds. It specifies the timeframe for returns, the required condition of the products, and the necessary documentation for a successful refund. This policy helps establish clear expectations for customers regarding their purchases.
Updated 17 Oct 2025
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Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies
Juliana Calil
Principal Counsel · Technology & Entertainment
20+ years in-house at Google, Intel, Disney and Looker
Adam Wardel
General Counsel, Data Privacy Officer & AI Advisor
12+ years leading legal & privacy for SaaS and AI companies
John Hoffman
Associate Director, Corporate Counsel · Life Sciences & Technology
20+ years in corporate counsel, incl. senior counsel at Certara
Richard Nohe
General Counsel · Telecom, Cloud & Data Centers
20+ years in-house, regional General Counsel at BT across 30+ countries
Joe Al-Khayat
General Counsel · Technology & High-Growth Companies
Cross-jurisdictional M&A and SaaS contracting across the UK, US & Australia
Joshua Woo
Technology, AI & Privacy Counsel · APAC
Former Goldman Sachs Executive Director for AI, cybersecurity & privacy in APAC
Sahil Verma
International Business & Investment Lawyer
13+ years in business law, investment law & dispute resolution
Matthew Willis
CRO & General Counsel · SaaS
Former President of the ACC's 2,200-attorney Chicago Chapter · JD + Kellogg MBA
Mayowa Ogunrinola
Legal Consultant · Fintech & AI Compliance
Regulatory strategy, AI governance & data protection for fintech and AI
Steven J. Shanker
Partner and Chair of Corporate and Employment Law
25+ years as a corporate & employment attorney in New York
Rebecca Babbage
Legal Counsel · Financial Services, Corporate & Governance
UK-qualified solicitor working in-house with regulated entities in financial services
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GitLaw provides templates and tools, not legal advice. Templates are a starting point, not a substitute for advice on your situation - for anything significant, speak to a qualified lawyer.