Privacy Policy by Basecamp
This Privacy Policy outlines how 37signals LLC collects, uses, secures, and discloses user data across its various products like Basecamp and HEY. It details the types of information gathered, user rights regarding their data, and practices concerning data retention and international transfers. The policy emphasizes that user data is never sold and explains the company's approach to legal requests for information.
Privacy Policy
Last updated: April 20, 2023
The privacy of your data—and it is your data, not ours!—is a big deal to us. In this policy, we lay out: what data we collect and why; how your data is handled; and your rights with respect to your data. We promise we never sell your data: never have, never will.
This policy is split into sections. For your convenience, links to each of those sections is as follows:
When we access or disclose your information
Your rights with respect to your information
What happens when you delete content in your product accounts
When transferring personal data from the EU
This policy applies to all products built and maintained by 37signals LLC including Basecamp (all versions), HEY, Highrise, Campfire, Backpack, Ta-da List, and Writeboard (together, "37signals"). If you are applying for a job at 37signals, please review our Recruitment Privacy policy.
This policy applies to our handling of information about site visitors, prospective customers, and customers and authorized users (in relation to their procurement of the services and management of their relationship with 37signals). We refer collectively to these categories of individuals as "you" throughout this policy.
However, this policy does not cover information about a customer’s end users that 37signals receives from a customer, or otherwise processes on a customer’s behalf, in connection with the services provided by 37signals to the customer pursuant to an applicable services agreement (including the content of messages of customer end users ("End User Communications")). 37signals processes End User Communications under the instructions of the relevant customer, which is the "data controller" or "business" (or occupies a similar role as defined in applicable privacy laws), as described in the applicable services agreement between such customer and 37signals. 37signals’s obligations as a "data processor" or "service provider" with respect to such information are defined in such services agreement and applicable data protection addendum and are not made part of this policy.
If you are a customer’s end user and you have questions about how your information is collected and processed through the services, please contact the organization who has provided your information to us for more information.
If you are a California resident, please click here to see our California Notice at Collection, which includes additional disclosures as required by California law.
What we collect and why
Our guiding principle is to collect only what we need. Here’s what that means in practice:
Identity and access
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