Free Cloud Service Agreements Templates

This document provides a list of GitHub's subprocessors, detailing their names, descriptions of processing activities, and locations of processing and corporate headquarters. It clarifies that these subprocessors are authorized to handle customer or personal data on behalf of GitHub for Enterprise customers, in accordance with the GitHub Data Protection Agreement.

This document provides a comprehensive list of third-party subprocessors utilized by Basecamp to operate its services. It details the function of each subprocessor and specifies their location, ensuring transparency regarding personal data processing and GDPR compliance.

This document serves as an explainer for the Bonterms Cloud Terms, a standard agreement designed for SaaS/Cloud service transactions. It highlights the benefits of using these terms, such as being best-practice, balanced, and open source, aiming to streamline negotiations between providers and customers.

This Service Level Agreement (SLA) template outlines the performance commitments for a cloud service, including target uptime and response times. It details how these metrics are calculated and specifies the remedies available to the Customer, such as service credits or termination rights, if the Provider fails to meet the agreed-upon service levels.

This document is a template for B2B SaaS Terms of Service, designed for click-through consent. It outlines the agreement between a service provider and a customer for accessing and using a cloud product, incorporating standard terms from a Cloud Service Agreement. The template includes provisions for service access, restrictions, privacy, payment, term, termination, warranties, liability, indemnification, confidentiality, and general terms.

This document serves as a cover page for a Cloud Service Agreement, designed to formally incorporate the Bonterms Cloud Terms (Version 1.0) between a Customer and a Provider. It provides sections for key deal-specific terms, such as the effective date, governing law, and courts, along with provisions for attaching supplementary policies like an AUP, SLA, or DPA.

This Service Level Agreement (SLA) template outlines the performance commitments for a cloud service, specifically regarding uptime and response times. It details how these metrics are calculated and the remedies available to the customer, such as service credits or termination rights, if the provider fails to meet the agreed-upon targets. Key definitions related to service availability and downtime are also included.

This document is a Service Level Agreement (SLA) for Basecamp Big, guaranteeing 99.99% monthly uptime for its service. It defines what constitutes uptime, explains how Basecamp tracks it, and outlines the automatic credit policy for customers if the uptime falls below the guaranteed threshold.

This document is a comprehensive Terms of Service template for B2B SaaS products, designed for click-through consent. It is based on the Common Paper Cloud Service Agreement Standard Terms Version 2.0, which are incorporated by reference. The template allows for extensive customization through variables and optional fields to suit specific product offerings and business needs.

This Cloud Service Agreement template outlines the terms for a customer to access a cloud service provided by a vendor. It comprises an Order Form for specific service details and Framework Terms that include Key Terms and Standard Terms. The document covers subscription details, fees, payment processes, auto-renewal, use limitations, technical support, and service level agreements, along with provisions for indemnification and liability.