Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies
Free Consumer Law Templates
Consumer law: 198 free templates to browse without an account, then edit with an AI agent and e-sign in GitLaw.
These documents address individual rights and business obligations regarding data privacy, refunds, and debt management. Templates include a Customer refund and return policy for retail goods and a Consumer complaint letter for faulty goods supplied during a service. This category excludes employment disputes and business-to-business supply contracts, which are found in Commercial Contracts.
- 198 templates
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198 Consumer law contracts
Community library
Everything else in this category, uploaded by the GitLaw community. Read any of it free - check it fits your situation before you rely on it.
FeaturedEngland & Wales
Offer to non-priority creditor - joint letter by Citizens Advice
This joint letter helps two people propose a revised repayment plan to a non-priority creditor due to financial hardship. It includes a financial statement and requests that the creditor freezes interest and charges while payments are made.
Updated 13 Aug 2026
FeaturedEngland & Wales
Letter to complain about energy back-billing by Citizens Advice
The Citizens Advice template letter to complain about energy back-billing helps consumers request that Ofgem’s rules are applied when accurate bills have not been received. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.
Updated 5 Nov 2025
California (US)
California Resident Notice at Collection (CCPA) (Basecamp)
This privacy notice informs California residents about the personal information a business collects at or before the point of collection. It specifically outlines categories of data, purposes of use, and sharing practices to comply with the California Consumer Privacy Act (CCPA).
Updated 13 Aug 2026
Acceptable Use Policies Github Appeal And Reinstatement (GitHub)
This policy establishes an internal process for users to request account reinstatement or appeal content moderation decisions. It allows users to submit additional information for up to six months after an enforcement action is taken.
Updated 13 Aug 2026
Privacy Policy (UK) by Seedsummit
This privacy policy outlines how a UK-based business handles personal data for account creation, news updates, and website usage. It details the rights of individuals to access, correct, or erase their data in accordance with UK and EU data protection standards.
Updated 13 Aug 2026
US
Cancellation Policy (Basecamp)
This cancellation policy outlines how account owners can end their subscriptions and what happens to their data after termination. It specifies a 30-day window for data recovery before permanent deletion and details the conditions for company-initiated cancellations due to inactivity.
Updated 13 Aug 2026
General
Refund Policy (Hey) (Basecamp)
This policy explains how customers can request refunds for annual and monthly software subscriptions. It outlines specific scenarios for full and prorated refunds, including accidental renewals and dissatisfaction with the service.
Updated 13 Aug 2026
General
Refund Policy by EasyLegalDocs
This refund policy outlines the conditions under which a customer can return products and receive a full refund from a business. It specifies a fixed timeframe for returns and requires products to be in their original condition with all tags and a receipt.
Updated 13 Aug 2026
Medical Consent Form (US) by OLL
A comprehensive medical intake and consent form for patients at US health centers or outpatient clinics. It combines general consent to treatment, optional procedure-specific informed consent, acknowledgement of privacy practices, and financial responsibility into a single signing.
Updated 7 Oct 2026
Hire-Purchase Agreement for a Vehicle (India) by OLL.docx
This agreement establishes a triangular finance arrangement between an owner, a hirer, and a dealer for the hire-purchase of a motor vehicle. It sets out the payment schedule, insurance obligations, and the process by which ownership transfers from the owner to the hirer upon final payment.
Updated 17 Jul 2026
Frequently asked questions
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Templates in our curated library are professionally drafted for US or UK law. The wider library comes from the GitLaw community and public sources - a solid starting point, but check any template fits your situation before you rely on it.
Mostly US and UK law. Some templates use general commercial terms that work across jurisdictions, and many note which law they're written for.
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Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies
Juliana Calil
Principal Counsel · Technology & Entertainment
20+ years in-house at Google, Intel, Disney and Looker
Adam Wardel
General Counsel, Data Privacy Officer & AI Advisor
12+ years leading legal & privacy for SaaS and AI companies
John Hoffman
Associate Director, Corporate Counsel · Life Sciences & Technology
20+ years in corporate counsel, incl. senior counsel at Certara
Richard Nohe
General Counsel · Telecom, Cloud & Data Centers
20+ years in-house, regional General Counsel at BT across 30+ countries
Joe Al-Khayat
General Counsel · Technology & High-Growth Companies
Cross-jurisdictional M&A and SaaS contracting across the UK, US & Australia
Joshua Woo
Technology, AI & Privacy Counsel · APAC
Former Goldman Sachs Executive Director for AI, cybersecurity & privacy in APAC
Sahil Verma
International Business & Investment Lawyer
13+ years in business law, investment law & dispute resolution
Matthew Willis
CRO & General Counsel · SaaS
Former President of the ACC's 2,200-attorney Chicago Chapter · JD + Kellogg MBA
Mayowa Ogunrinola
Legal Consultant · Fintech & AI Compliance
Regulatory strategy, AI governance & data protection for fintech and AI
Steven J. Shanker
Partner and Chair of Corporate and Employment Law
25+ years as a corporate & employment attorney in New York
Rebecca Babbage
Legal Counsel · Financial Services, Corporate & Governance
UK-qualified solicitor working in-house with regulated entities in financial services
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