Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies
Free Consumer Law Templates
Consumer law: 198 free templates to browse without an account, then edit with an AI agent and e-sign in GitLaw.
These documents address individual rights and business obligations regarding data privacy, refunds, and debt management. Templates include a Customer refund and return policy for retail goods and a Consumer complaint letter for faulty goods supplied during a service. This category excludes employment disputes and business-to-business supply contracts, which are found in Commercial Contracts.
- 198 templates
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198 Consumer law contracts
Community library
Everything else in this category, uploaded by the GitLaw community. Read any of it free - check it fits your situation before you rely on it.
Consumer Complaint Affidavit for a Harmful Beverage (India) by OLL.docx
This affidavit allows a consumer to file a formal complaint with the District Consumer Disputes Redressal Forum in India regarding a harmful beverage. It sets out the details of the purchase, the resulting health impact, and a claim for monetary compensation for medical expenses and mental agony.
Updated 7 Jul 2026
Evidence Affidavit for a Consumer Forum Trial (India) by OLL.docx
This affidavit is for a complainant to provide sworn evidence during a trial before a Consumer Disputes Redressal Forum in India. It outlines the facts of the case, including booking details, payments made, and the alleged deficiency in service by a service provider.
Updated 7 Jul 2026
Sale of Goods (US)
Comprehensive sale of goods agreement for B2B transactions with multi-state legal options
Updated 27 Apr 2026
Sale of Goods Agreement (US) by OCS
A sale of goods agreement for B2B transactions in the United States, providing detailed terms for delivery, inspections, and warranties. It includes jurisdiction-specific options for New York, California, Texas, and Delaware laws, and features a separate commercial terms exhibit.
Updated 9 Sep 2026
US
VPN Terms of Service by Mozilla
This document outlines the Terms of Service for Mozilla VPN, a Virtual Private Network service. It details user eligibility, privacy practices, service permissions, and payment terms for the automatically renewing subscription. It also covers cancellation policies, Mozilla's liability limitations, and specifies California law as the governing law.
Updated 9 Dec 2025
England & Wales
Letter to complain to a trader about poor quality work by Citizens Advice
This template is a formal letter for a consumer to complain to a trader about poor quality work. It references the Consumer Rights Act 2015, asserting that the trader failed to use reasonable care and skill, and requests rectification of the work along with a goodwill discount. The letter also warns of further legal action if the issue is not addressed promptly.
Updated 17 Oct 2025
Refund Policy - Free Legal Template
This document outlines a company's refund policy, detailing the terms and conditions under which customers can return purchases and receive a refund. It specifies the timeframe for returns, the required condition of the product, and necessary documentation like a purchase receipt.
Updated 17 Oct 2025
Establish Transparency and Trust: Download Our Free Competition Terms & Conditions Template
This document outlines the terms and conditions for participating in a competition. It covers eligibility requirements, details about the prize, the winner announcement process, prize delivery, and clauses related to data protection and limitation of liability. Participants agree to these terms by entering the competition.
Updated 17 Oct 2025
European Union
6. Privacy Policies - GitHub General Privacy Statement
This document outlines the GitHub Privacy Statement, detailing how GitHub, Inc. and GitHub B.V. handle users' Personal Data when interacting with their websites, applications, and services. It explains what data is collected, how it's used, and with whom it might be shared, distinguishing between GitHub as a Data Controller and Data Processor. The statement also covers user privacy rights, international data transfers, and compliance with frameworks like GDPR and the Data Privacy Framework.
Updated 17 Oct 2025
Lodging with Confidence: Customizable Lodger Agreement Template Available
This Lodger Agreement outlines the terms and conditions between a landlord and a lodger for shared residential property. It details exclusive and shared areas, rent, deposit, and the obligations of both parties, ensuring mutual comfort and respect.
Updated 17 Oct 2025
Frequently asked questions
A template isn't binding on its own - like any contract, it becomes binding once it's properly completed and signed. Templates in our curated library are professionally drafted for US or UK law; review any template before you sign it.
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Templates in our curated library are professionally drafted for US or UK law. The wider library comes from the GitLaw community and public sources - a solid starting point, but check any template fits your situation before you rely on it.
Mostly US and UK law. Some templates use general commercial terms that work across jurisdictions, and many note which law they're written for.
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Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies
Juliana Calil
Principal Counsel · Technology & Entertainment
20+ years in-house at Google, Intel, Disney and Looker
Adam Wardel
General Counsel, Data Privacy Officer & AI Advisor
12+ years leading legal & privacy for SaaS and AI companies
John Hoffman
Associate Director, Corporate Counsel · Life Sciences & Technology
20+ years in corporate counsel, incl. senior counsel at Certara
Richard Nohe
General Counsel · Telecom, Cloud & Data Centers
20+ years in-house, regional General Counsel at BT across 30+ countries
Joe Al-Khayat
General Counsel · Technology & High-Growth Companies
Cross-jurisdictional M&A and SaaS contracting across the UK, US & Australia
Joshua Woo
Technology, AI & Privacy Counsel · APAC
Former Goldman Sachs Executive Director for AI, cybersecurity & privacy in APAC
Sahil Verma
International Business & Investment Lawyer
13+ years in business law, investment law & dispute resolution
Matthew Willis
CRO & General Counsel · SaaS
Former President of the ACC's 2,200-attorney Chicago Chapter · JD + Kellogg MBA
Mayowa Ogunrinola
Legal Consultant · Fintech & AI Compliance
Regulatory strategy, AI governance & data protection for fintech and AI
Steven J. Shanker
Partner and Chair of Corporate and Employment Law
25+ years as a corporate & employment attorney in New York
Rebecca Babbage
Legal Counsel · Financial Services, Corporate & Governance
UK-qualified solicitor working in-house with regulated entities in financial services
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GitLaw provides templates and tools, not legal advice. Templates are a starting point, not a substitute for advice on your situation - for anything significant, speak to a qualified lawyer.