Free Consumer Law Templates

Consumer law: 197 free templates to browse without an account, then edit with an AI agent and e-sign in GitLaw.

These documents address individual rights and business obligations regarding data privacy, refunds, and debt management. Templates include a Customer refund and return policy for retail goods and a Consumer complaint letter for faulty goods supplied during a service. This category excludes employment disputes and business-to-business supply contracts, which are found in Commercial Contracts.

  • 197 templates
  • Free to edit with AI
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Community library

Everything else in this category, uploaded by the GitLaw community. Read any of it free - check it fits your situation before you rely on it.

Cookie Policy - Free Legal Template
This Cookie Policy explains what cookies are, how they are used by a website, and how users can control or disable them. It details various types of cookies, including sessional, permanent, necessary, functionality, analytical, and third-party cookies, to enhance user experience and site functionality. The policy also outlines the user's agreement to its terms by continuing to use the website and its services.
Updated 17 Oct 2025
England & Wales
Website Privacy and Cookies Policy Made Simple | Free Download
This document is a Website Privacy and Cookies Policy that outlines how a website collects, processes, and uses personal information from its users. It details the types of data gathered, the purposes for its use, and the user's legal rights concerning their data. The policy also explains the website's use of cookies, data security measures, and international data transfer practices.
Updated 17 Oct 2025
Establish Trust with Users: Download Our Free Cookie Policy Template
This document outlines the Cookie Policy for a website, explaining what cookies are, how they are used, and how users can control or disable them. It details various types of cookies, including sessional, permanent, necessary, functionality, analytical, and those related to specific website features like accounts, login, newsletters, orders, surveys, and forms. The policy also addresses the use of third-party cookies from services such as Google Analytics and Google AdSense.
Updated 17 Oct 2025
Rent Increase Notification - Free Legal Template
This document is a formal notice from a landlord to a tenant, informing them of an upcoming rent increase. It specifies the current and new rent amounts, the effective date of the increase, and provides contact information for any questions or concerns. The notice emphasizes that the adjustment aligns with market rates and the existing lease agreement.
Updated 17 Oct 2025
Cookie Policy - Free Legal Template
This document is a Cookie Policy that explains what cookies are, how the website uses them, and how users can control or disable them. It details various types of cookies, including sessional, permanent, necessary, functionality, analytical, and those related to accounts, login, newsletters, orders, surveys, forms, and site preferences. The policy also addresses the use of third-party cookies for analytics and advertising.
Updated 17 Oct 2025
England & Wales
Letter to cancel a credit agreement before it starts by Citizens Advice
This template provides a formal letter for a consumer to cancel a credit agreement before it officially starts. It allows the consumer to confirm their withdrawal from the agreement and request a full refund of any monies paid. The letter references the Consumer Credit Act 1974.
Updated 17 Oct 2025
European Union
Acceptable Use Policies Github Appeal And Reinstatement (GitHub)
This document outlines GitHub's internal process for users to appeal moderation decisions or request reinstatement of their accounts or content. Users can submit a request if they believe a violation decision was mistaken or if they are willing to rectify a violation to regain access. It details the steps involved and mentions potential additional legal rights for users in certain jurisdictions like the European Union.
Updated 17 Oct 2025
European Union
Privacy Policy by EasyLegalDocs
This Privacy Policy template outlines how a company collects, uses, and shares personal information from its users through its website and services. It details the types of data gathered, the purposes for its use, and the circumstances under which it may be disclosed to third parties. The policy also informs users about their data protection rights, particularly those in the European Economic Area.
Updated 17 Oct 2025
England & Wales
Letter to ask for a refund or alternative when a package holiday is changed by Citizens Advice
This template is a letter for a consumer to send to a travel company when their package holiday has been significantly changed. It references the Package Travel and Linked Travel Arrangements Regulations 2018 to assert the consumer's right to a suitable alternative package. The letter requests the travel company to provide proposals within 14 days.
Updated 17 Oct 2025

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A template isn't binding on its own - like any contract, it becomes binding once it's properly completed and signed. Templates in our curated library are professionally drafted for US or UK law; review any template before you sign it.

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Templates in our curated library are professionally drafted for US or UK law. The wider library comes from the GitLaw community and public sources - a solid starting point, but check any template fits your situation before you rely on it.

Mostly US and UK law. Some templates use general commercial terms that work across jurisdictions, and many note which law they're written for.

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