Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies
Free Consumer Law Templates
Consumer law: 198 free templates to browse without an account, then edit with an AI agent and e-sign in GitLaw.
These documents address individual rights and business obligations regarding data privacy, refunds, and debt management. Templates include a Customer refund and return policy for retail goods and a Consumer complaint letter for faulty goods supplied during a service. This category excludes employment disputes and business-to-business supply contracts, which are found in Commercial Contracts.
- 198 templates
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198 Consumer law contracts
Community library
Everything else in this category, uploaded by the GitLaw community. Read any of it free - check it fits your situation before you rely on it.
England & Wales
Letter to ask for a refund or alternative when a package holiday is changed by Citizens Advice
This template is a letter for a consumer to send to a travel company when their package holiday has been significantly changed. It references the Package Travel and Linked Travel Arrangements Regulations 2018 to assert the consumer's right to a suitable alternative package. The letter requests the travel company to provide proposals within 14 days.
Updated 17 Oct 2025
Establish Trust with Users: Download Our Free Cookie Policy Template
This document is a Cookie Policy that explains what cookies are, how the website uses them to enhance user experience and for analytics, and how users can control or disable them. It details various types of cookies, including sessional, permanent, necessary, functionality, analytical, and third-party cookies from services like Google Analytics and Google AdSense. The policy also outlines user consent and the implications of disabling cookies.
Updated 17 Oct 2025
Refund Policy Explained: Key Elements and Best Practices for Businesses
This Refund Policy outlines the terms and conditions under which customers can return purchases and receive refunds. It specifies the timeframe for returns, the required condition of the product, and the necessary documentation like a purchase receipt. The policy also clarifies that returns will not be accepted after a certain period or if conditions are not met.
Updated 17 Oct 2025
User-Friendly Credit Account Application Form: Get Approved Faster
This document is an application form designed for individuals to apply for a credit account. It collects personal, employment, and credit history details from the applicant, along with preferences for the credit account. The form also includes sections for certification, authorization, and internal office use for processing and tracking the application.
Updated 17 Oct 2025
England & Wales
Letter to cancel a contract that's been breached by Citizens Advice
This template is a formal letter for a consumer to send to a company to cancel a contract that has been breached. It outlines the specific terms that were not fulfilled, requests the company to rectify the breach within 14 days, and demands a refund for costs incurred due to the breach.
Updated 17 Oct 2025
Competition Terms & Conditions - Free Legal Template
This document outlines the terms and conditions for participating in a competition. It covers eligibility requirements, details about the prize, the process for winner announcement and prize delivery, and provisions for data protection and limitation of liability. Participants agree to these terms by entering the competition.
Updated 17 Oct 2025
Refund Policy Explained: Key Elements and Best Practices for Businesses
This document outlines the terms and conditions for a company's or online shopping platform's return and refund policy. It specifies the timeframe for returns, the required condition of items, and the necessary documentation for a full refund. Customers must adhere to these conditions to be eligible for a refund.
Updated 17 Oct 2025
European Union
Privacy Policies Github General Privacy Statement (GitHub)
This document is the GitHub Privacy Statement, detailing how GitHub, Inc. and GitHub B.V. handle personal data. It outlines the types of personal data collected directly, automatically, and from third parties, as well as the purposes for processing this data. The statement also covers data sharing practices, international data transfers, and the privacy rights available to users, including specific provisions for EEA, UK, and various US state residents.
Updated 17 Oct 2025
Website Disclaimer Template - Free Legal Template
This Website Disclaimer outlines the terms and conditions for using a website, clarifying that the information provided is for general educational purposes and not professional advice. It details limitations of liability, disclaimers for external links, professional advice, affiliates, and testimonials, and explains how changes to the policy will be handled. Users must agree to these terms to continue using the site.
Updated 17 Oct 2025
Until The End Of The Internet Policy by Basecamp
This document outlines Basecamp's commitment to its customers, promising long-term support and indefinite availability for its internet software and services. It assures users that products will be maintained with security updates and data safety, even if they transition to a legacy phase, provided terms of service are met. The policy aims to foster trust by ensuring product longevity and reliability.
Updated 17 Oct 2025
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Templates in our curated library are professionally drafted for US or UK law. The wider library comes from the GitLaw community and public sources - a solid starting point, but check any template fits your situation before you rely on it.
Mostly US and UK law. Some templates use general commercial terms that work across jurisdictions, and many note which law they're written for.
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Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies
Juliana Calil
Principal Counsel · Technology & Entertainment
20+ years in-house at Google, Intel, Disney and Looker
Adam Wardel
General Counsel, Data Privacy Officer & AI Advisor
12+ years leading legal & privacy for SaaS and AI companies
John Hoffman
Associate Director, Corporate Counsel · Life Sciences & Technology
20+ years in corporate counsel, incl. senior counsel at Certara
Richard Nohe
General Counsel · Telecom, Cloud & Data Centers
20+ years in-house, regional General Counsel at BT across 30+ countries
Joe Al-Khayat
General Counsel · Technology & High-Growth Companies
Cross-jurisdictional M&A and SaaS contracting across the UK, US & Australia
Joshua Woo
Technology, AI & Privacy Counsel · APAC
Former Goldman Sachs Executive Director for AI, cybersecurity & privacy in APAC
Sahil Verma
International Business & Investment Lawyer
13+ years in business law, investment law & dispute resolution
Matthew Willis
CRO & General Counsel · SaaS
Former President of the ACC's 2,200-attorney Chicago Chapter · JD + Kellogg MBA
Mayowa Ogunrinola
Legal Consultant · Fintech & AI Compliance
Regulatory strategy, AI governance & data protection for fintech and AI
Steven J. Shanker
Partner and Chair of Corporate and Employment Law
25+ years as a corporate & employment attorney in New York
Rebecca Babbage
Legal Counsel · Financial Services, Corporate & Governance
UK-qualified solicitor working in-house with regulated entities in financial services
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