Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies
Cloud Service Agreement (CSA) - Standard by Common Paper
RRoho-RohoUpdated 17 Oct 2025
This document is a template for B2B SaaS Terms of Service, designed for click-through consent. It outlines the agreement between a Cloud Service Provider and its Customer, covering access and use of the product, payment terms, data privacy, intellectual property, liability, and indemnification. The template incorporates standard terms from a Cloud Service Agreement and includes customizable fields for specific business details.
<!-- begin instructions
These Terms of Service are based on the Cloud Service Agreement v2.0 and designed to be used for B2B SaaS products, hosted on a web page, and agreed to via click-through consent. For a contract designed to be individually negotiated and signed with each customer directly, visit https://commonpaper.com/standards/cloud-service-agreement.
You can use variables to customize your contract. Variables appear below as Variable name:. We've included some default choices for the variables and < ! - - drafting notes - - > about some things to consider when customizing this contract.
To create your clickthrough agreement, customize the [[ double bracketed fields ]] with your details. Review the optional fields and decide whether they apply. If they apply, customize them based on your situation and remove the notes container from around the variable name, but not the variable name itself. If any optional field does not apply, remove it entirely.
Once completed, remove the brackets (but not the details inside them) and all drafting notes, copy the information, and paste it into the page where you will host your clickthrough agreement. Don't forget to make sure the link to the Standard Terms (available at: https://commonpaper.com/standards/cloud-service-agreement/2.0/) is active and clickable to incorporate them by reference.
< ! - - Drafting notes are included in comments that won’t be rendered in HTML (actual comment markers like the ones before and after these instructions don't use spaces) - - >
For more details on creating a clickthrough agreement, visit our blog post https://commonpaper.com/blog/how-to-draft-terms-of-service-for-product-led-growth/
If you’re looking for sample language to configure the agreement in a particular way, check out the Language Library at https://commonpaper.com/language-library/
end instructions-->
# [[company name ]] Terms of Service
Last Updated: [[ date ]]
If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Cover Page applies to your use of the Product.
This Agreement is between [[ Company Name ]] and the company or person accessing or using the Product. This Agreement consists of: (1) the Order Form below and (2) the Framework Terms defined below.
\ <!-- Note: Check to confirm this paragraph works for your company and where your customers are located. -->If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees to be bound by the terms and conditions of this Agreement.
Cover Page
Order Form
This is a preview. The full template is free on GitLaw.
United States note
This version is drafted for US law generally. Contract, employment and consumer rules vary by state — for example on non-competes and at-will employment. Tell GitLaw which state applies and it adjusts the draft.
Jurisdiction
Delaware (US)
United States of America
European Union
Document info
HTML document. Document created on Tue Jul 15th, 2025. Last updated on Fri Oct 17th, 2025.
This document is public
Licensed under CC BY 4.0 (Attribution).
Come to agreements faster
Write, review, negotiate, and manage legal contracts
Related documents
FeaturedUS
Acceptable Use Policy by Mozilla
This policy defines prohibited activities for users of a company's digital services and products. It establishes clear boundaries against illegal acts, harassment, malware distribution, and intellectual property infringement while reserving the right to suspend users who violate these terms.
Updated 13 Aug 2026
California (US)
Github Open Source Applications Terms And Conditions (GitHub)
These terms govern the use of executable code for open source applications provided by a software company. They clarify that while source code is under separate open source licenses, the executable version is subject to these specific conditions, including trademark restrictions on logos and auto-update service limitations.
Updated 13 Aug 2026
US
Github Terms Github Marketplace Terms Of Service (GitHub)
This agreement governs the use of a digital marketplace for selecting and purchasing developer applications or actions. It establishes the legal relationship between the platform operator, third-party software providers, and users who install these tools.
Updated 13 Aug 2026
Report a Violation on Formulaic by Mozilla
This notice explains how users can report content policy violations on a digital platform and outlines the subsequent moderation and appeals process. It specifies the information required for a report, the potential penalties for publishers, and the six-month window for appealing a moderation decision.
Updated 13 Aug 2026
General
Service Level Agreement (SLA) (Basecamp)
This document establishes a performance guarantee for software uptime, ensuring high availability for users of a specific service. It provides for automatic account credits if service availability falls below a defined percentage, calculated as ten times the hourly rate for downtime exceeding five minutes.
Updated 13 Aug 2026
Frequently asked questions
A template isn't binding on its own - like any contract, it becomes binding once it's properly completed and signed. Templates in our curated library are professionally drafted for US or UK law; review any template before you sign it.
Yes. Chat with GitLaw to edit any section, or make changes directly in the editor.
Yes, read about team plans here.
Describe what you need in the chat and GitLaw will draft it for you.
Templates in our curated library are professionally drafted for US or UK law. The wider library comes from the GitLaw community and public sources - a solid starting point, but check any template fits your situation before you rely on it.
Mostly US and UK law. Some templates use general commercial terms that work across jurisdictions, and many note which law they're written for.
It depends on the situation. Templates work well for routine business agreements. For anything involving significant money, complex IP, employment, or areas you're unsure about, it's worth getting professional advice before you sign. GitLaw provides templates and tools, not legal advice.
Open any template in GitLaw and describe the change you want in the chat — 'make clause 4 mutual' or 'add a 30-day notice period', for example. GitLaw drafts the revised language and shows it as a suggested edit. You accept, reject, or keep editing from there.
Yes. Upload a Word, PDF, or Markdown file and GitLaw will open it in the editor. You can review, edit, or chat with GitLaw about it the same way you would with any template from the library.
Trusted by 5,000+ businesses
From template to signed, in one place
Every template opens in an editor with an AI agent alongside it.
1
Open
Pick a template and open it. Nothing to download, and no credit card to start.
Free to open
2
Edit with AI
Describe your situation in chat and the agent adapts the wording, clause by clause.
Tracked changes you can review
3
Send and sign
Share it for negotiation, then collect signatures without leaving GitLaw.
eSign included
Built for your legal work,
with practicing lawyers
Trained on 5,500+ clauses and specialist areas of law. Built with a standards committee of independent lawyers.
Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies
Juliana Calil
Principal Counsel · Technology & Entertainment
20+ years in-house at Google, Intel, Disney and Looker
Adam Wardel
General Counsel, Data Privacy Officer & AI Advisor
12+ years leading legal & privacy for SaaS and AI companies
John Hoffman
Associate Director, Corporate Counsel · Life Sciences & Technology
20+ years in corporate counsel, incl. senior counsel at Certara
Richard Nohe
General Counsel · Telecom, Cloud & Data Centers
20+ years in-house, regional General Counsel at BT across 30+ countries
Joe Al-Khayat
General Counsel · Technology & High-Growth Companies
Cross-jurisdictional M&A and SaaS contracting across the UK, US & Australia
Joshua Woo
Technology, AI & Privacy Counsel · APAC
Former Goldman Sachs Executive Director for AI, cybersecurity & privacy in APAC
Sahil Verma
International Business & Investment Lawyer
13+ years in business law, investment law & dispute resolution
Matthew Willis
CRO & General Counsel · SaaS
Former President of the ACC's 2,200-attorney Chicago Chapter · JD + Kellogg MBA
Mayowa Ogunrinola
Legal Consultant · Fintech & AI Compliance
Regulatory strategy, AI governance & data protection for fintech and AI
Steven J. Shanker
Partner and Chair of Corporate and Employment Law
25+ years as a corporate & employment attorney in New York
Rebecca Babbage
Legal Counsel · Financial Services, Corporate & Governance
UK-qualified solicitor working in-house with regulated entities in financial services
Ready to get started?
No sales calls, no credit card. Just chat with GitLaw.
GitLaw provides templates and tools, not legal advice. Templates are a starting point, not a substitute for advice on your situation - for anything significant, speak to a qualified lawyer.