Cloud Service Agreement (CSA) - Standard by Common Paper
This document is a template for Terms of Service, specifically designed for B2B SaaS products that are hosted on a web page and agreed to via click-through consent. It integrates a Cloud Service Agreement, an Order Form, and Framework Terms, providing a comprehensive structure for a SaaS provider to contract with its business customers. The template includes detailed instructions and variables for customization, covering aspects like fees, payment processes, liability, and data handling.
<!-- begin instructions
These Terms of Service are based on the Cloud Service Agreement v2.0 and designed to be used for B2B SaaS products, hosted on a web page, and agreed to via click-through consent. For a contract designed to be individually negotiated and signed with each customer directly, visit https://commonpaper.com/standards/cloud-service-agreement.
You can use variables to customize your contract. Variables appear below as Variable name:. We've included some default choices for the variables and < ! - - drafting notes - - > about some things to consider when customizing this contract.
To create your clickthrough agreement, customize the [[ double bracketed fields ]] with your details. Review the optional fields and decide whether they apply. If they apply, customize them based on your situation and remove the notes container from around the variable name, but not the variable name itself. If any optional field does not apply, remove it entirely.
Once completed, remove the brackets (but not the details inside them) and all drafting notes, copy the information, and paste it into the page where you will host your clickthrough agreement. Don't forget to make sure the link to the Standard Terms (available at: https://commonpaper.com/standards/cloud-service-agreement/2.0/) is active and clickable to incorporate them by reference.
< ! - - Drafting notes are included in comments that won’t be rendered in HTML (actual comment markers like the ones before and after these instructions don't use spaces) - - >
For more details on creating a clickthrough agreement, visit our blog post https://commonpaper.com/blog/how-to-draft-terms-of-service-for-product-led-growth/
If you’re looking for sample language to configure the agreement in a particular way, check out the Language Library at https://commonpaper.com/language-library/
end instructions-->
# [[company name ]] Terms of Service
Last Updated: [[ date ]]
If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Cover Page applies to your use of the Product.
This Agreement is between [[ Company Name ]] and the company or person accessing or using the Product. This Agreement consists of: (1) the Order Form below and (2) the Framework Terms defined below.
\ <!-- Note: Check to confirm this paragraph works for your company and where your customers are located. -->If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees to be bound by the terms and conditions of this Agreement.
Cover Page
Order Form
This is a preview. The full template is free on GitLaw.
5.0 out of 5 on Google
Read reviewsAs seen in
United States note
This version is drafted for US law generally. Contract, employment and consumer rules vary by state — for example on non-competes and at-will employment. Tell GitLaw which state applies and it adjusts the draft.
Frequently asked questions
A template isn't binding on its own - like any contract, it becomes binding once it's properly completed and signed. Templates in our curated library are professionally drafted for US or UK law; review any template before you sign it.
Yes. Chat with GitLaw to edit any section, or make changes directly in the editor.
Yes, read about team plans here.
Describe what you need in the chat and GitLaw will draft it for you.
Templates in our curated library are professionally drafted for US or UK law. The wider library comes from the GitLaw community and public sources - a solid starting point, but check any template fits your situation before you rely on it.
Mostly US and UK law. Some templates use general commercial terms that work across jurisdictions, and many note which law they're written for.
It depends on the situation. Templates work well for routine business agreements. For anything involving significant money, complex IP, employment, or areas you're unsure about, it's worth getting professional advice before you sign. GitLaw provides templates and tools, not legal advice.
Open any template in GitLaw and describe the change you want in the chat — 'make clause 4 mutual' or 'add a 30-day notice period', for example. GitLaw drafts the revised language and shows it as a suggested edit. You accept, reject, or keep editing from there.
Yes. Upload a Word, PDF, or Markdown file and GitLaw will open it in the editor. You can review, edit, or chat with GitLaw about it the same way you would with any template from the library.
Trusted by 5,000+ businesses
From template to signed, in one place
Every template opens in an editor with an AI agent alongside it.
Open
Pick a template and open it. Nothing to download, and no credit card to start.
Free to open
Edit with AI
Describe your situation in chat and the agent adapts the wording, clause by clause.
Tracked changes you can review
Send and sign
Share it for negotiation, then collect signatures without leaving GitLaw.
eSign included
Built for your legal work,
with practicing lawyers
Trained on 5,500+ clauses and specialist areas of law. Built with a standards committee of independent lawyers.
As seen in
Ready to get started?
No sales calls, no credit card. Just chat with GitLaw.
GitLaw provides templates and tools, not legal advice. Templates are a starting point, not a substitute for advice on your situation - for anything significant, speak to a qualified lawyer.