Terms of Service for Hubs by Mozilla
The Hubs Terms of Service set the rules for using Mozilla’s paid, self-hosted real-time collaboration and VR/AR communication platform, including subscription requirements, content licensing, user responsibilities, and operational limits. As an official Mozilla policy document, it provides a reliable, transparent legal framework backed by a long-trusted open-source organization.
Terms of Service for [service name]
[version number], effective [effective date]
[service name] (the “Service”) is a new, preview service that allows you to set up and manage your own set of real-time communications platforms for virtual reality, augmented reality, desktop, laptop, or mobile. It is available as a paid subscription service.
These Terms of Service explain your rights and responsibilities when you use [service name]. By purchasing and using [service name], you assure [company name] that you have read these terms and agree to them. If you agree to these terms on behalf of an entity, such as your employer, you represent that you are authorized to and intend to bind that entity. The legacy version of [service name] is currently still available and is governed by these Terms of Service with the exception of Section 1 for Subscribing to [service name].
Subscribing to [service name]
You’ll Need A [company name] Account
A [company name] account is required to use the Service. To create a [company name] account, you will also need to agree to the Terms of Service and Privacy Notice for your [company name] account.
Your Payment
Payment: We offer the Service as an automatically renewing subscription service. When you sign up, you authorize us to charge the payment method you provide for the subscription fees for the first term of the Service. Your plan renews automatically at the end of each term, and you authorize us to charge the subscription fees each term. If you stop paying, we will immediately suspend your account, and we may delete it after 2 months of not paying.
30-Day Refund Policy: The first time you subscribe to the Service through [company name]’s website, if you cancel your account within the first 30 days, you may request a refund and [company name] will refund your first subscription term. This offer only applies the first time you subscribe. This is in addition to any rights you may have under your country’s consumer laws.
You May Cancel Your Subscription at Any Time
Cancellation: You may cancel your subscription to the Service at any time by deactivating your account and canceling your subscription. You can do this by clicking the “Cancel Subscription” link in any email that we send you about the Service or by going to the Subscriptions & Payments section of your [company name] account and clicking “Cancel.” If you choose to cancel, auto-renewal will stop, we will not charge you for any future payment periods, and you will lose access to the Services at the end of the current billing cycle.
Communications and Content
[service name] allows your users to send information (such as audio, video, text, images, 3D models, and scenes) to other users.
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About this template
What is this template?
This document is a paid subscription agreement for virtual reality and 3D scene-sharing services. It establishes account requirements and payment renewal terms while expressly including a $500 liability cap. It is not an open-source license, though it references that the underlying software may be available under separate open-source terms.
When should you use it?
Use this document when launching a paid VR or augmented reality communication service that requires users to manage their own digital spaces. Use a standard SaaS Service Level Agreement instead if you need to provide specific uptime guarantees or technical support response times.
What's inside
| Clause | Name | What it does |
|---|---|---|
| 1 | Subscribing to Hubs | Authorizes automatically renewing subscription charges and provides a 30-day refund policy for first-time subscribers. |
| 2 | Communications and Content | Grants the provider a worldwide, perpetual, and sublicensable license to display and modify content such as audio, video, and 3D models. |
| 3 | Conditions of Use | Limits users to 25 persons per room and 2GB of storage space while mandating compliance with an Acceptable Use Policy. |
| 5 | Services Interruption; Term; Termination | Allows the provider to terminate access if providing the service is no longer commercially viable or for Terms violations. |
| 6 | Indemnification | Requires the user to hold the company harmless against third-party claims arising from content transmitted through the service. |
| 7 | Disclaimer; Limitation of Liability | Caps the provider's collective liability at $500 and disclaims all implied warranties including fitness for a particular purpose. |
Who it's for
- an entity or individual purchasing a paid subscription for a virtual reality communications platform
- a provider managing real-time communication tools for VR, AR, and mobile users
- a subscriber hosting rooms for up to 25 users with 2GB storage requirements
How long it runs and how it's signed
Law it's drafted under
Canada note
This version is drafted for Canada. Provinces differ on employment standards and Quebec applies civil law rather than common law. Tell GitLaw which province applies and it adjusts the draft.
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