Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies
Free Consumer Law Templates
Consumer law: 198 free templates to browse without an account, then edit with an AI agent and e-sign in GitLaw.
These documents address individual rights and business obligations regarding data privacy, refunds, and debt management. Templates include a Customer refund and return policy for retail goods and a Consumer complaint letter for faulty goods supplied during a service. This category excludes employment disputes and business-to-business supply contracts, which are found in Commercial Contracts.
- 198 templates
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198 Consumer law contracts
Community library
Everything else in this category, uploaded by the GitLaw community. Read any of it free - check it fits your situation before you rely on it.
Website Disclaimer Template - Free template for businesses
This Website Disclaimer is a legally binding agreement between a website and its users. It outlines the terms of use, disclaims liability for the accuracy of information, external links, professional advice, and affiliate links. The document also covers testimonials, changes to the policy, user consent, and contact information for inquiries.
Updated 17 Oct 2025
Refund Policy - Free Legal Template
This document is a Refund Policy template that outlines the terms and conditions for customers to return purchases and receive refunds. It specifies the timeframe for returns, the required condition of the items, and the necessary documentation like a purchase receipt. This policy is designed for a company or an online shopping platform to manage customer returns.
Updated 17 Oct 2025
Notice of Intent to Vacate - Free Legal Template
This document is a formal letter from a tenant to their landlord, serving as an official notice of intent to vacate a rented property. It confirms the move-out date, fulfills the lease agreement's notice period, and requests a final walkthrough and the full refund of the security deposit.
Updated 17 Oct 2025
Effective Rent Increase Notifications: Templates and Strategies for Success
This document is a formal notice from a landlord to a tenant, informing them of an upcoming rent increase for a specified rental property. It outlines the current and new monthly rent amounts, the effective date of the increase, and invites the tenant to contact the landlord with any questions or concerns.
Updated 17 Oct 2025
Refund Policy - Free Legal Template
This document outlines the terms and conditions for a company's return and refund policy. It details the timeframe customers have to return purchases, the conditions products must meet for a valid return, and when refunds will not be accepted.
Updated 17 Oct 2025
Refund Policy by EasyLegalDocs
This document outlines the terms and conditions for a company's or online shopping platform's return and refund policy. It details the timeframe customers have to return purchases and the specific conditions items must meet, such as being in original condition with all tags and a purchase receipt. The policy clarifies that returns will not be accepted, and no refunds will be issued if these conditions or the specified return period are not met.
Updated 17 Oct 2025
Letter to 'make time of the essence': goods by Citizens Advice
This document is a formal letter from a buyer to a seller, making time of the essence for the delivery of goods. The buyer states that if the goods are not delivered within 14 days, they will consider the seller in breach of contract and seek cancellation and a full refund. It serves as a notice to compel performance.
Updated 17 Oct 2025
England & Wales
Letter to complain about faulty goods bought on hire purchase by Citizens Advice
This template is a formal letter for a consumer to complain to a finance provider about faulty goods acquired through a Hire Purchase agreement. It cites the Consumer Rights Act 2015 and requests a resolution within 14 days for a defective product.
Updated 17 Oct 2025
Establish Trust with Users: Download Our Free Cookie Policy Template
This Cookie Policy explains what cookies are, how they are used by a website, and how users can control or disable them. It details various types of cookies, including sessional, permanent, necessary, functionality, analytical, and third-party cookies, and their specific purposes. The policy also outlines the user's agreement to its terms by continuing to use the website.
Updated 17 Oct 2025
England & Wales
Letter to ask to be placed on list of unsecured creditors by Citizens Advice
This template is a letter for an individual to formally request to be added to the list of unsecured creditors for a company undergoing administration. It allows the sender to submit a claim for an unpaid or undelivered item, providing details of the purchase and payment.
Updated 17 Oct 2025
Frequently asked questions
A template isn't binding on its own - like any contract, it becomes binding once it's properly completed and signed. Templates in our curated library are professionally drafted for US or UK law; review any template before you sign it.
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Templates in our curated library are professionally drafted for US or UK law. The wider library comes from the GitLaw community and public sources - a solid starting point, but check any template fits your situation before you rely on it.
Mostly US and UK law. Some templates use general commercial terms that work across jurisdictions, and many note which law they're written for.
It depends on the situation. Templates work well for routine business agreements. For anything involving significant money, complex IP, employment, or areas you're unsure about, it's worth getting professional advice before you sign. GitLaw provides templates and tools, not legal advice.
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Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies
Juliana Calil
Principal Counsel · Technology & Entertainment
20+ years in-house at Google, Intel, Disney and Looker
Adam Wardel
General Counsel, Data Privacy Officer & AI Advisor
12+ years leading legal & privacy for SaaS and AI companies
John Hoffman
Associate Director, Corporate Counsel · Life Sciences & Technology
20+ years in corporate counsel, incl. senior counsel at Certara
Richard Nohe
General Counsel · Telecom, Cloud & Data Centers
20+ years in-house, regional General Counsel at BT across 30+ countries
Joe Al-Khayat
General Counsel · Technology & High-Growth Companies
Cross-jurisdictional M&A and SaaS contracting across the UK, US & Australia
Joshua Woo
Technology, AI & Privacy Counsel · APAC
Former Goldman Sachs Executive Director for AI, cybersecurity & privacy in APAC
Sahil Verma
International Business & Investment Lawyer
13+ years in business law, investment law & dispute resolution
Matthew Willis
CRO & General Counsel · SaaS
Former President of the ACC's 2,200-attorney Chicago Chapter · JD + Kellogg MBA
Mayowa Ogunrinola
Legal Consultant · Fintech & AI Compliance
Regulatory strategy, AI governance & data protection for fintech and AI
Steven J. Shanker
Partner and Chair of Corporate and Employment Law
25+ years as a corporate & employment attorney in New York
Rebecca Babbage
Legal Counsel · Financial Services, Corporate & Governance
UK-qualified solicitor working in-house with regulated entities in financial services
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GitLaw provides templates and tools, not legal advice. Templates are a starting point, not a substitute for advice on your situation - for anything significant, speak to a qualified lawyer.