Free Consumer Law Templates

Consumer law: 197 free templates to browse without an account, then edit with an AI agent and e-sign in GitLaw.

These documents address individual rights and business obligations regarding data privacy, refunds, and debt management. Templates include a Customer refund and return policy for retail goods and a Consumer complaint letter for faulty goods supplied during a service. This category excludes employment disputes and business-to-business supply contracts, which are found in Commercial Contracts.

  • 197 templates
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Everything else in this category, uploaded by the GitLaw community. Read any of it free - check it fits your situation before you rely on it.

Refund Policy - Free Legal Template
This document is a Refund Policy template that outlines the terms and conditions for customers to return purchases and receive refunds. It specifies the timeframe for returns, the required condition of the items, and the necessary documentation like a purchase receipt. This policy is designed for a company or an online shopping platform to manage customer returns.
Updated 17 Oct 2025
Notice of Intent to Vacate - Free Legal Template
This document is a formal letter from a tenant to their landlord, serving as an official notice of intent to vacate a rented property. It confirms the move-out date, fulfills the lease agreement's notice period, and requests a final walkthrough and the full refund of the security deposit.
Updated 17 Oct 2025
Effective Rent Increase Notifications: Templates and Strategies for Success
This document is a formal notice from a landlord to a tenant, informing them of an upcoming rent increase for a specified rental property. It outlines the current and new monthly rent amounts, the effective date of the increase, and invites the tenant to contact the landlord with any questions or concerns.
Updated 17 Oct 2025
Refund Policy - Free Legal Template
This document outlines the terms and conditions for a company's return and refund policy. It details the timeframe customers have to return purchases, the conditions products must meet for a valid return, and when refunds will not be accepted.
Updated 17 Oct 2025
Refund Policy by EasyLegalDocs
This document outlines the terms and conditions for a company's or online shopping platform's return and refund policy. It details the timeframe customers have to return purchases and the specific conditions items must meet, such as being in original condition with all tags and a purchase receipt. The policy clarifies that returns will not be accepted, and no refunds will be issued if these conditions or the specified return period are not met.
Updated 17 Oct 2025
Letter to 'make time of the essence': goods by Citizens Advice
This document is a formal letter from a buyer to a seller, making time of the essence for the delivery of goods. The buyer states that if the goods are not delivered within 14 days, they will consider the seller in breach of contract and seek cancellation and a full refund. It serves as a notice to compel performance.
Updated 17 Oct 2025
England & Wales
Letter to complain about faulty goods bought on hire purchase by Citizens Advice
This template is a formal letter for a consumer to complain to a finance provider about faulty goods acquired through a Hire Purchase agreement. It cites the Consumer Rights Act 2015 and requests a resolution within 14 days for a defective product.
Updated 17 Oct 2025
Establish Trust with Users: Download Our Free Cookie Policy Template
This Cookie Policy explains what cookies are, how they are used by a website, and how users can control or disable them. It details various types of cookies, including sessional, permanent, necessary, functionality, analytical, and third-party cookies, and their specific purposes. The policy also outlines the user's agreement to its terms by continuing to use the website.
Updated 17 Oct 2025
England & Wales
Letter to ask to be placed on list of unsecured creditors by Citizens Advice
This template is a letter for an individual to formally request to be added to the list of unsecured creditors for a company undergoing administration. It allows the sender to submit a claim for an unpaid or undelivered item, providing details of the purchase and payment.
Updated 17 Oct 2025
Holding letter - ask creditors to hold off by Citizens Advice
This template is a holding letter designed for an individual experiencing financial difficulty to send to their creditors. It explains the reason for their inability to maintain monthly payments and requests a temporary hold on account actions, along with a freeze on interest and charges. The letter aims to buy time for the individual to assess their financial situation and propose a payment plan.
Updated 17 Oct 2025

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Templates in our curated library are professionally drafted for US or UK law. The wider library comes from the GitLaw community and public sources - a solid starting point, but check any template fits your situation before you rely on it.

Mostly US and UK law. Some templates use general commercial terms that work across jurisdictions, and many note which law they're written for.

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