Free Consumer Law Templates

Consumer law: 198 free templates to browse without an account, then edit with an AI agent and e-sign in GitLaw.

These documents address individual rights and business obligations regarding data privacy, refunds, and debt management. Templates include a Customer refund and return policy for retail goods and a Consumer complaint letter for faulty goods supplied during a service. This category excludes employment disputes and business-to-business supply contracts, which are found in Commercial Contracts.

  • 198 templates
  • Free to edit with AI
  • No account needed to browse

Community library

Everything else in this category, uploaded by the GitLaw community. Read any of it free - check it fits your situation before you rely on it.

Request to write off a joint debt - letter by Citizens Advice
This document is a formal letter template for individuals requesting a write-off of a joint debt from a bank or creditor. It explains the debtors' inability to make payments due to long-term sickness and lack of assets, and asks the creditor to consider forgiving the debt. It also includes placeholders for account details and contact information.
Updated 17 Oct 2025
Lease Termination Letter - Free Legal Template
This document is a formal notice from a tenant to their landlord, informing them of the tenant's intention to vacate a property and terminate the lease agreement. It outlines the termination date, the reason for vacating, and requests the timely return of the security deposit, confirming the property will be left in good condition.
Updated 17 Oct 2025
England & Wales
Website Privacy and Cookies Policy Made Simple | Free Download
This document is a Website Privacy and Cookies Policy that details how a website owner collects, processes, and protects user personal information. It outlines the types of data collected, how it's used, data security measures, and international data transfer protocols. The policy also informs users about their legal rights regarding their personal data and explains the website's use of various types of cookies.
Updated 17 Oct 2025
Establish Transparency and Trust: Download Our Free Competition Terms & Conditions Template
This document outlines the terms and conditions for participating in a competition. It details eligibility requirements, the nature of the prize, how winners will be announced and notified, and arrangements for prize delivery. The terms also cover data protection, publicity, and limitations of liability for the promoter.
Updated 17 Oct 2025
General
Website Terms & Conditions (T&C) by EasyLegalDocs
This document outlines the Terms and Conditions for using a website, detailing user obligations, intellectual property rights, acceptable use policies, and limitations of liability. It establishes the legal agreement between the website operator and its users, covering various aspects of online interaction and service usage. Users must agree to these terms to use the website and its services.
Updated 17 Oct 2025
England & Wales
Letter to make a claim for equal liability from a credit provider by Citizens Advice
This template provides a letter for a consumer to make a claim against a credit provider for equal liability under Section 75 of the Consumer Credit Act 1974. It is used when a purchased item, paid for with a credit card, is faulty and the seller has failed to resolve the issue. The letter asserts the credit provider's joint and several liability for the breach of contract.
Updated 17 Oct 2025
Cookie Policy by EasyLegalDocs
This Cookie Policy explains what cookies are, how they are used by a website, and how users can control or disable them. It details different types of cookies, including sessional, permanent, necessary, functionality, analytical, account, login, email newsletters, orders-processing, survey, forms, and site preferences cookies. The policy also addresses the use of third-party cookies from services like Google Analytics and Google AdSense.
Updated 17 Oct 2025
US
Consumer asset protection
This template is a Motor Vehicle Retail Installment Sales Contract, detailing the terms for purchasing a vehicle on credit. It includes federal Truth-in-Lending disclosures, payment schedules, insurance requirements, and provisions for default and repossession. The contract also features an arbitration agreement and outlines the rights and responsibilities of both the buyer and seller.
Updated 17 Oct 2025
England & Wales
Ending a joint hire purchase or a conditional sale agreement - letter by Citizens Advice
This document is a template letter for jointly terminating a hire purchase or conditional sale agreement. It allows consumers to formally notify a creditor of their intention to end the agreement before the final payment is due, referencing sections 99(1) and 100 of the Consumer Credit Act. The letter also requests arrangements for returning the goods and details of any outstanding liability.
Updated 17 Oct 2025
User-Friendly Credit Account Application Form: Get Approved Faster
This document is a template for an application to open a credit account. It gathers personal, employment, and credit history information from an applicant, along with their preferences for the credit account. The template also includes sections for certification, authorization, and internal office use by the financial institution to process and track the application.
Updated 17 Oct 2025

Browse other categories

Commercial law
2,291 documents
Contract law
1,619 documents
Employment
915 documents
IP
778 documents
Data Protection & Privacy
599 documents
Technology
521 documents
Dispute resolution
500 documents
Property
410 documents
Corporate
303 documents

Frequently asked questions

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Templates in our curated library are professionally drafted for US or UK law. The wider library comes from the GitLaw community and public sources - a solid starting point, but check any template fits your situation before you rely on it.

Mostly US and UK law. Some templates use general commercial terms that work across jurisdictions, and many note which law they're written for.

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Adam Frankel

Adam Frankel

General Counsel · Technology & AI

15+ years as General Counsel to technology, cloud & AI companies

US

Juliana Calil

Juliana Calil

Principal Counsel · Technology & Entertainment

20+ years in-house at Google, Intel, Disney and Looker

US · BR

Adam Wardel

Adam Wardel

General Counsel, Data Privacy Officer & AI Advisor

12+ years leading legal & privacy for SaaS and AI companies

US · UK · CA · EU

John Hoffman

John Hoffman

Associate Director, Corporate Counsel · Life Sciences & Technology

20+ years in corporate counsel, incl. senior counsel at Certara

US

Richard Nohe

Richard Nohe

General Counsel · Telecom, Cloud & Data Centers

20+ years in-house, regional General Counsel at BT across 30+ countries

US

Joe Al-Khayat

Joe Al-Khayat

General Counsel · Technology & High-Growth Companies

Cross-jurisdictional M&A and SaaS contracting across the UK, US & Australia

UK · US · AU

Joshua Woo

Joshua Woo

Technology, AI & Privacy Counsel · APAC

Former Goldman Sachs Executive Director for AI, cybersecurity & privacy in APAC

SG · HK

Sahil Verma

Sahil Verma

International Business & Investment Lawyer

13+ years in business law, investment law & dispute resolution

AE

Matthew Willis

Matthew Willis

CRO & General Counsel · SaaS

Former President of the ACC's 2,200-attorney Chicago Chapter · JD + Kellogg MBA

US

Mayowa Ogunrinola

Mayowa Ogunrinola

Legal Consultant · Fintech & AI Compliance

Regulatory strategy, AI governance & data protection for fintech and AI

NG

Steven J. Shanker

Steven J. Shanker

Partner and Chair of Corporate and Employment Law

25+ years as a corporate & employment attorney in New York

US

Rebecca Babbage

Rebecca Babbage

Legal Counsel · Financial Services, Corporate & Governance

UK-qualified solicitor working in-house with regulated entities in financial services

UK

Paul J. Kuo

Paul J. Kuo

Fractional General Counsel · Fintech & Payments

Founder of Twelvestone General Counsel and Chairman of PayU's Supervisory Board

US

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