Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies
Free Consumer Law Templates
Consumer law: 198 free templates to browse without an account, then edit with an AI agent and e-sign in GitLaw.
These documents address individual rights and business obligations regarding data privacy, refunds, and debt management. Templates include a Customer refund and return policy for retail goods and a Consumer complaint letter for faulty goods supplied during a service. This category excludes employment disputes and business-to-business supply contracts, which are found in Commercial Contracts.
- 198 templates
- Free to edit with AI
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198 Consumer law contracts
Community library
Everything else in this category, uploaded by the GitLaw community. Read any of it free - check it fits your situation before you rely on it.
Credit Account Application Form - Free Legal Template
This document is an application form for opening a credit account. It collects personal, employment, and credit history information from the applicant, along with their preferences for the credit account. It also includes a certification and authorization section for the applicant and a dedicated section for the financial institution's internal use to process and track the application.
Updated 17 Oct 2025
No money to pay creditors - letter by Citizens Advice
This template is a letter for an individual to send to a creditor, such as a bank, when they are unable to make their monthly payments. It explains the reason for the payment difficulty, provides a financial statement, and requests a hold on action and a freeze on interest and charges to prevent the debt from increasing.
Updated 17 Oct 2025
England & Wales
Letter to Claim Damages for Misrepresented Goods or Services by Citizens Advice
This template is a formal letter for a consumer to claim damages or cancel a contract due to misrepresented goods or services. It references the Misrepresentation Act 1967 and outlines the details of the misrepresented service, the payment made, and the specific misrepresentation. The letter requests a response within 14 days to resolve the matter amicably.
Updated 17 Oct 2025
Enhance Your Lease Process: Free Notice of Intent to Vacate Template for Tenants
This document is a formal letter from a tenant to their landlord, serving as an official notice of intent to vacate a rental property. It confirms the move-out date, fulfills lease agreement notice requirements, and requests a final walkthrough and the full refund of the security deposit.
Updated 17 Oct 2025
Establish Transparency and Trust: Download Our Free Competition Terms & Conditions Template
This document outlines the terms and conditions for participating in a competition. It details eligibility requirements, the nature of the prize, procedures for winner announcement and prize delivery, and provisions for data protection and publicity. The terms also include limitations of liability for the competition promoter.
Updated 17 Oct 2025
Effective Rent Increase Notifications: Templates and Strategies for Success
This document is a formal notice from a landlord to a tenant, informing them of an upcoming rent increase for their rental property. It specifies the effective date and the new monthly rent amount, stating that the adjustment is in line with current market rates and the existing lease agreement.
Updated 17 Oct 2025
Credit Account Application Form - Free Legal Template
This document is an application form designed for individuals to apply to open a credit account. It collects essential personal, employment, and credit history information from the applicant. The form also includes sections for credit account preferences, a certification and authorization statement, and a dedicated section for the financial institution's internal use to process and track the application.
Updated 17 Oct 2025
Refund Policy Explained: Key Elements and Best Practices for Businesses
This document outlines a standard refund policy for a company or online shopping platform. It details the conditions under which customers can return purchases and receive a refund, including time limits, product condition requirements, and the need for a purchase receipt.
Updated 17 Oct 2025
Competition Terms & Conditions - Free Legal Template
This document outlines the terms and conditions for participating in a competition. It covers eligibility requirements, details about the prize, the winner announcement process, prize delivery, and data protection clauses. Participants agree to these terms by entering the competition.
Updated 17 Oct 2025
Privacy Policy by Basecamp
This Privacy Policy outlines how 37signals LLC collects, uses, secures, and discloses user data across its various products like Basecamp and HEY. It details the types of information gathered, user rights regarding their data, and practices concerning data retention and international transfers. The policy emphasizes that user data is never sold and explains the company's approach to legal requests for information.
Updated 17 Oct 2025
Frequently asked questions
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Templates in our curated library are professionally drafted for US or UK law. The wider library comes from the GitLaw community and public sources - a solid starting point, but check any template fits your situation before you rely on it.
Mostly US and UK law. Some templates use general commercial terms that work across jurisdictions, and many note which law they're written for.
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Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies
Juliana Calil
Principal Counsel · Technology & Entertainment
20+ years in-house at Google, Intel, Disney and Looker
Adam Wardel
General Counsel, Data Privacy Officer & AI Advisor
12+ years leading legal & privacy for SaaS and AI companies
John Hoffman
Associate Director, Corporate Counsel · Life Sciences & Technology
20+ years in corporate counsel, incl. senior counsel at Certara
Richard Nohe
General Counsel · Telecom, Cloud & Data Centers
20+ years in-house, regional General Counsel at BT across 30+ countries
Joe Al-Khayat
General Counsel · Technology & High-Growth Companies
Cross-jurisdictional M&A and SaaS contracting across the UK, US & Australia
Joshua Woo
Technology, AI & Privacy Counsel · APAC
Former Goldman Sachs Executive Director for AI, cybersecurity & privacy in APAC
Sahil Verma
International Business & Investment Lawyer
13+ years in business law, investment law & dispute resolution
Matthew Willis
CRO & General Counsel · SaaS
Former President of the ACC's 2,200-attorney Chicago Chapter · JD + Kellogg MBA
Mayowa Ogunrinola
Legal Consultant · Fintech & AI Compliance
Regulatory strategy, AI governance & data protection for fintech and AI
Steven J. Shanker
Partner and Chair of Corporate and Employment Law
25+ years as a corporate & employment attorney in New York
Rebecca Babbage
Legal Counsel · Financial Services, Corporate & Governance
UK-qualified solicitor working in-house with regulated entities in financial services
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GitLaw provides templates and tools, not legal advice. Templates are a starting point, not a substitute for advice on your situation - for anything significant, speak to a qualified lawyer.