Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies
Free Consumer Law Templates
Consumer law: 198 free templates to browse without an account, then edit with an AI agent and e-sign in GitLaw.
These documents address individual rights and business obligations regarding data privacy, refunds, and debt management. Templates include a Customer refund and return policy for retail goods and a Consumer complaint letter for faulty goods supplied during a service. This category excludes employment disputes and business-to-business supply contracts, which are found in Commercial Contracts.
- 198 templates
- Free to edit with AI
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198 Consumer law contracts
Community library
Everything else in this category, uploaded by the GitLaw community. Read any of it free - check it fits your situation before you rely on it.
No money to pay creditors - joint letter by Citizens Advice
This template is a joint letter from individuals to a bank, informing them of an inability to maintain monthly debt payments due to financial hardship. It requests a hold on further action, a freeze on interest, and other charges, while promising to update the bank when circumstances improve. The letter also states that a financial statement is enclosed.
Updated 17 Oct 2025
Copyright Notice - Free Legal Template
This document is a Website Disclaimer that establishes a legally binding agreement between a website user and the website operator. It outlines general guidelines, disclosures, and terms of use, clarifying the nature of the content provided and limiting the website's liability. The disclaimer covers aspects such as intellectual property, external links, professional advice, affiliate relationships, and user testimonials.
Updated 17 Oct 2025
England & Wales
Letter to complain about a holiday by Citizens Advice
This template is a formal letter for a customer to complain about an unsatisfactory holiday experience. It outlines common issues such as misrepresentation of services or facilities and seeks compensation from the holiday provider under relevant consumer protection regulations.
Updated 17 Oct 2025
Maximizing Tenant Success: Designing an Effective Tenancy Application Form
This document is a Tenancy Application Form designed to gather comprehensive information from prospective tenants. It collects details regarding the property of interest, the applicant's personal and contact information, residential history, employment and income, and references. The form aims to assist landlords in assessing an applicant's eligibility for tenancy.
Updated 17 Oct 2025
Rent Increase Notification - Free Legal Template
This template provides a formal notice from a landlord to a tenant regarding an upcoming rent increase. It specifies the current and new rent amounts, the effective date of the change, and the rental property address, aligning with the terms of an existing lease agreement.
Updated 17 Oct 2025
England & Wales
Letter for repaying debt to your energy supplier by Citizens Advice
This document is a template letter for a customer to send to their energy supplier to negotiate a more affordable debt repayment rate. It allows the customer to outline their personal circumstances, such as having a disabled child and being a single parent, to support their request for a reduced weekly payment. The letter references the energy regulator's requirement for suppliers to consider a customer's ability to pay.
Updated 17 Oct 2025
Refund Policy Explained: Key Elements and Best Practices for Businesses
This document outlines the terms and conditions for a company's or online shopping platform's return and refund policy. It specifies the timeframe for customers to return purchases, the conditions products must meet for a return to be accepted, and when a full refund will be issued.
Updated 17 Oct 2025
Enhance Your Lease Process: Free Notice of Intent to Vacate Template for Tenants
This document is a formal letter from a tenant to their landlord, serving as an official notice of intent to vacate a rental property. It specifies the vacate date, confirms adherence to the lease's notice period, requests a pre-move-out inspection, and provides a forwarding address for the security deposit refund.
Updated 17 Oct 2025
Effective Rent Increase Notifications: Templates and Strategies for Success
This document is a formal notice from a landlord to a tenant, informing them of an upcoming increase in their monthly rent. It specifies the effective date of the increase and the new rent amount, referencing the terms of the existing lease agreement. The notice also provides contact information for any questions or concerns.
Updated 17 Oct 2025
England & Wales
Letter to complain about faulty goods supplied with a service by Citizens Advice
This template is a formal letter for consumers to complain about faulty goods supplied as part of a service. It references the Consumer Rights Act 2015 and allows the user to detail the issue, supporting evidence, and desired resolution, such as replacement or compensation for damages. The letter sets a deadline for response before further action is considered.
Updated 17 Oct 2025
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A template isn't binding on its own - like any contract, it becomes binding once it's properly completed and signed. Templates in our curated library are professionally drafted for US or UK law; review any template before you sign it.
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Templates in our curated library are professionally drafted for US or UK law. The wider library comes from the GitLaw community and public sources - a solid starting point, but check any template fits your situation before you rely on it.
Mostly US and UK law. Some templates use general commercial terms that work across jurisdictions, and many note which law they're written for.
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Adam Frankel
General Counsel · Technology & AI
15+ years as General Counsel to technology, cloud & AI companies
Juliana Calil
Principal Counsel · Technology & Entertainment
20+ years in-house at Google, Intel, Disney and Looker
Adam Wardel
General Counsel, Data Privacy Officer & AI Advisor
12+ years leading legal & privacy for SaaS and AI companies
John Hoffman
Associate Director, Corporate Counsel · Life Sciences & Technology
20+ years in corporate counsel, incl. senior counsel at Certara
Richard Nohe
General Counsel · Telecom, Cloud & Data Centers
20+ years in-house, regional General Counsel at BT across 30+ countries
Joe Al-Khayat
General Counsel · Technology & High-Growth Companies
Cross-jurisdictional M&A and SaaS contracting across the UK, US & Australia
Joshua Woo
Technology, AI & Privacy Counsel · APAC
Former Goldman Sachs Executive Director for AI, cybersecurity & privacy in APAC
Sahil Verma
International Business & Investment Lawyer
13+ years in business law, investment law & dispute resolution
Matthew Willis
CRO & General Counsel · SaaS
Former President of the ACC's 2,200-attorney Chicago Chapter · JD + Kellogg MBA
Mayowa Ogunrinola
Legal Consultant · Fintech & AI Compliance
Regulatory strategy, AI governance & data protection for fintech and AI
Steven J. Shanker
Partner and Chair of Corporate and Employment Law
25+ years as a corporate & employment attorney in New York
Rebecca Babbage
Legal Counsel · Financial Services, Corporate & Governance
UK-qualified solicitor working in-house with regulated entities in financial services
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GitLaw provides templates and tools, not legal advice. Templates are a starting point, not a substitute for advice on your situation - for anything significant, speak to a qualified lawyer.