Flexible Working Request Acknowledgement Letter by Acas
Updated 17 October 2025
This template is an acknowledgement letter for an employee's statutory flexible working request. It confirms receipt of the request and outlines the next steps, which may include further discussion or immediate approval. The letter also mentions the option for the employee to bring a representative to any meeting.
Flexible Working Request Acknowledgement Letter (Template)
[Today's date]
Dear [name of your employee],
Thank you for the statutory flexible working request you made on [date].
We will consider your request as soon as we can.
If we can approve it without any further discussion, I will confirm this in writing.
If it needs further discussion, I will set up a meeting [optional: within X working days] to talk about:
the changes you are asking for
any effects of the change on the organisation
what we can do to support your request
if there are any other options you might consider
[Optional] You can bring someone with you to the meeting, for example someone else at work or a trade union representative.
Yours sincerely,
[Your name]
[Your job title]
[Organisation name]
About this template
What is this template?
Flexible Working Request Acknowledgement Letter by Acas is a free, ready-to-use Employment Contracts template you can open, customize, and download on GitLaw. It gives you a professionally structured starting point, so you never have to draft from a blank page. The wording is plain and modern, organized into clear sections that are easy to read, edit, and adapt to your own situation before you share or sign it.
When should you use it?
Reach for this Employment Contracts template whenever you need a reliable agreement quickly and want to be sure the essentials are covered. It suits individuals, freelancers, startups, and established businesses alike. Instead of paying for a document drafted from scratch, you can start here, tailor the details to your arrangement, and have a polished draft ready in minutes. Always review the final wording against the laws that apply where you live or do business.
What's typically included?
A well-drafted Employment Contracts usually sets out the parties involved, the scope of the agreement, and each side's rights and responsibilities. Expect sections covering key terms and definitions, how long the agreement lasts, how it can be ended, and what happens if something goes wrong. This template brings those building blocks together in a sensible order, so you can focus on the specifics rather than worrying about what to include. Open it to read the full document, then sign up to edit, negotiate, and e-sign it directly in GitLaw.