Holding letter - ask creditors to hold off by Citizens Advice

Updated 17 October 2025

This template is a holding letter designed for an individual experiencing financial difficulty to send to their creditors. It explains the reason for their inability to maintain monthly payments and requests a temporary hold on account actions, along with a freeze on interest and charges. The letter aims to buy time for the individual to assess their financial situation and propose a payment plan.

CACitizens Advice

Related documents

Open Legal Library

Letter to cancel goods or services bought at home or in a public place by Citizens Advice

The Citizens Advice template letter to cancel a contract made at home or in a public place allows consumers to withdraw within 14 days under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

Open Legal Library

Letter to complain to a phone company about cashback by Citizens Advice

The Citizens Advice template letter to complain to a phone company about cashback helps consumers request promised cashback under a phone contract and warns of further action for breach of contract. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

Open Legal Library

Letter to complain about faulty goods bought from a company by Citizens Advice

The Citizens Advice template letter to complain about faulty goods helps consumers request a full refund under the Consumer Rights Act 2015. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

Open Legal Library

Purchase Agreement for Convertible Note by Cofounders

The Purchase Agreement for Convertible Note sets out the terms under which an investor provides funding to a Singapore company via convertible promissory notes, including conversion mechanics, interest, maturity, and rights on financing or sale. It follows common early-stage financing structures similar to SAFE/convertible note frameworks and is drafted for use in Singapore, making it a reliable template for founder-investor funding arrangements.

Open Legal Library

Convertible Loan Agreement by Cofounders

The Convertible Loan Agreement by Cofounders sets the terms for an unsecured, interest-bearing loan that can convert into equity (on financing, sale, maturity, or default), with detailed conversion mechanics, repayment waterfalls tied to revenues, investor information/audit rights, consent matters, warranties, and anti-dilution. It follows a comprehensive, Singapore-law framework typical for early-stage financings, making it a reliable, structured template for aligning founder–investor expectations and protections.

Open Legal Library

Letter for repaying debt to your energy supplier by Citizens Advice

The Citizens Advice template letter to request a reduced weekly debt repayment rate with an energy supplier helps consumers negotiate a more affordable plan based on their personal circumstances. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.