Letter to ask to be placed on list of unsecured creditors by Citizens Advice
Updated 3 November 2025
The Citizens Advice template letter to ask to be placed on the list of unsecured creditors helps consumers submit a claim for goods paid for but not received. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.
Letter to ask to be placed on list of unsecured creditors
[claimant name]
[claimant address line 1]
[claimant address line 2]
[claimant email]
[claimant phone]
[administrator firm]
[administrator firm address line 1]
[administrator firm address line 2]
[letter date]
To whom it may concern,
Re: [debtor company name]
I understand you are acting as administrators for [debtor company name].
On [purchase date] I bought the following from them:
[describe goods purchased]
I paid the full amount of [claim amount] and the item has not arrived.
I have enclosed proof of my order and confirmation of payment with this letter.
I therefore wish to submit a claim for [claim amount] to you as the administrators.
Please acknowledge this letter within [number of days] days.
I look forward to hearing from you.
Yours faithfully,
[claimant name]
Enc: Proof of order and confirmation of payment
About this template
What is this template?
Letter to ask to be placed on list of unsecured creditors by Citizens Advice is a free, ready-to-use Restructuring and insolvency template you can open, customize, and download on GitLaw. It gives you a professionally structured starting point, so you never have to draft from a blank page. The wording is plain and modern, organized into clear sections that are easy to read, edit, and adapt to your own situation before you share or sign it.
When should you use it?
Reach for this Restructuring and insolvency template whenever you need a reliable agreement quickly and want to be sure the essentials are covered. It suits individuals, freelancers, startups, and established businesses alike. Instead of paying for a document drafted from scratch, you can start here, tailor the details to your arrangement, and have a polished draft ready in minutes. This version is drafted with England & Wales in mind, though you should always review the final wording against the laws that apply to you.
What's typically included?
A well-drafted Restructuring and insolvency usually sets out the parties involved, the scope of the agreement, and each side's rights and responsibilities. Expect sections covering key terms and definitions, how long the agreement lasts, how it can be ended, and what happens if something goes wrong. This template brings those building blocks together in a sensible order, so you can focus on the specifics rather than worrying about what to include. Open it to read the full document, then sign up to edit, negotiate, and e-sign it directly in GitLaw.